Mobile Responder inTrowbridge inTrowbridge PUBLISHED
THU 12 DEC 2024
Wiltshire Council rCfsW9uu
Ideal candidates should possess a caring nature and an understanding of the needs of the elderly or those with disabilities, alongside good communication skills. While no formal qualifications are required, applicants must be willing to complete Care Certificate training. Responsibilities include ensuring customer safety and wellbeing, documenting interventions, participating in team communications, and adhering to health and safety policies. The role provides a rewarding opportunity to make a significant difference in people's lives within a supportive team.
** WE ARE CURRENTLY UNABLE TO ACCEPT APPLICATIONS VIA NHS. TO CONTINUE WITH YOUR APPLICATION, PLEASE USE THE FOLLOWING LINK TO OUR CAREERS SITE **
www.jobsincare.com/job/jbnscuyd - £25,992pro rata, plus 10% unsocial hours for qualifying shifts
Hours per week:22.5 hours
Rolling advert:We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received.
Urgent Care & Telecare Response Helping People Stay Safe, Supported and Independent
Are you looking for a rewarding role where you can make a real difference in peoples lives? Join our Urgent Care & Telecare Response Team as a Mobile Responder, supporting people across Wiltshire in staying in their homes and avoiding unnecessary hospital admissions.
In return, youll receive training and professional development opportunities, support from a dedicated team and the reward of knowing your work makes a difference every day.
As a Mobile Responder, youll respond to urgent situations and Telecare alerts, providing personal care, meal preparation and other support to help people in an emergency. We need someone who is empathetic, dependable, and comfortable working independently and as part of a team. Youll work shifts, including evenings, weekends and bank holidays with additional payments for unsocial hours, and travel across Wiltshire to deliver timely and compassionate care.
We are looking for someone with a caring nature and a genuine understanding of the needs of elderly people or those with disabilities. No formal qualifications are required, but you must be willing to complete Care Certificate training if you havent already done so. Good communication skills, both written and verbal, and the ability to manage your workload effectively are important for success in this role.
If youre ready for a meaningful job where every day matters, apply now and join our supportive team.
About us
Under the guidance and supervision of the Team Lead Mobile Responder (and from time to time other members of the service management team). Your role will be to support the customers with personal care, food preparation, daily living activities and access to local resources and facilities to prevent hospital admission. Your role will also be to respond to alerts raised by Appello in a timely manner, supporting customers within their own environment Specific duties and responsibilities include:
Work with customers to support them to manage and maintain where possible their daily living skills, including washing, dressing, meal preparation, and personal care.
Safeguard the health, safety and wellbeing of customers as well as colleagues.
Take part in staff development programmes, assuming responsibility for own professional development i.e., undertake all mandatory training relevant to the service and part of the training pathway for the role e.g., Care Certificate
Assist customers with the use of mobility aids and assistive equipment where required.
Assist customers with moving and positioning, adhering to health & safety requirements as well as organisational policy and procedures.
Contribute to daily communications, accurate record keeping, recording actions, interventions and incidents in customers records. Participate in regular team meetings and customer review meetings.
Ensure compliance with the Data Protection Act and maintain customer confidentiality and security of information at all times. Communicate effectively with the immediate team and other health and social care professionals as appropriate.
Participate in own supervisions, appraisals and objective setting. Assist the team with general duties if required e.g., office filing, answering telephone calls etc.
Work as part of the team, offering a flexible approach to staff rostering.
Abide by the principles and practice set out in the staff handbook.
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