Care CoordinatorinNottingham inNottinghamPUBLISHED TUE 4 MAR 2025

Depending on experience £27,033 per annum PERMANENT GOOD SALARY

Nottingham City General Practice Alliancer0HkILWb

Opportunity to play a vital role in coordinating patient care within a structured and supportive team environment.

Engagement with diverse patient cohorts, fostering meaningful connections and improving patient outcomes.

Development of strong organisational and administrative skills through tasks such as meeting coordination and data collation.

Contribution to enhancing healthcare delivery by leading project work in response to Directed Enhanced Service requirements.

Ability to influence patient engagement, empowering individuals to take an active role in their health and wellbeing.

Full training and development support provided, allowing for personal and professional growth in the role.

Dynamic work environment that demands excellent communication and IT skills, keeping the role stimulating and impactful.

Join Nottingham City General Practice Alliance as a Care Coordinator!

Are you passionate about making a difference in the lives of others? As a Care Coordinator with Nottingham City General Practice Alliance, you will play a vital role in supporting our healthcare teams while ensuring our patients receive the care they deserve. You will be the vital link, coordinating services and providing essential administrative support across our Primary Care Network (PCN). Your enthusiasm and commitment will help us seamlessly manage projects, collect important data, and engage with our patients, empowering them to take charge of their health and wellbeing.

In this fast-paced environment, your strong communication skills will shine as you liaise with patients, care homes, and safeguarding teams. Whether you're taking phone calls or organising meetings, your proactive approach will help our teams thrive. While experience with SystmOne or a background in healthcare is beneficial, we welcome your passion and potential—full training and support will be provided. Step into this rewarding role and become a crucial part of our shared mission to enhance patient care in Nottingham!

Opportunity to play a vital role in coordinating patient care within a structured and supportive team environment.

Engagement with diverse patient cohorts, fostering meaningful connections and improving patient outcomes.

Development of strong organisational and administrative skills through tasks such as meeting coordination and data collation.

Contribution to enhancing healthcare delivery by leading project work in response to Directed Enhanced Service requirements.

Ability to influence patient engagement, empowering individuals to take an active role in their health and wellbeing.

Full training and development support provided, allowing for personal and professional growth in the role.

Dynamic work environment that demands excellent communication and IT skills, keeping the role stimulating and impactful.

The post holder will work within the PCN Team, providing coordination, administrative and support to theclinical teams and other members of the PCN.The post holder will be primarily responsible for coordinating the PCN response to the Directed EnhancedService requirements across PCN GP practices. Within this there will be a strong focus on leading projectwork and collation of practice data. It will include identifying and understanding patient cohorts, patientengagement and administrative tasks that support the smooth and effective running of the PCN. Theadministrative support to the primary care network, will include activities such as organising meetings,recording minutes and action logging.You will need to have excellent telephone communication to support our patients and also externalproviders such as care homes and safeguarding teams. You will also be required to have excellent IT skills,be able to work in a fast-paced environment and work well under pressure. We need you to be enthusiasticand self-motivated.You will be expected to work as a team but also using your own initiative. Ideally, we are looking forsomeone who has experience with SystmOne, as well as having a good understanding of healthcare,however full training, and development, will be provided.

This role will sit within the broader PCN primary care team as an extension of the wider provision available. This role requires the individual to be able to assess patient needs, helping patients to gain and use knowledge, skills and confidence to become active participants in their care so that they can reach their self-identified health and wellbeing goals.

The role will act as a first point of contact for patients coming into the service where the post holder will assess the patients engagement level coming into the service. For further information and guidance on the main duties for the role please see the attached job description

About us
Please see the attached job description for more information regarding this role as well as role requirements

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Useful skills for a Care Coordinator: Click to view

To work as a Care Coordinator in the UK, you should possess a range of skills and qualifications to effectively coordinate patient care and support. Here are the key skills typically required:

1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, families, and healthcare professionals.

2. Organisational Skills: You need to manage multiple tasks, schedules, and patient needs efficiently, ensuring that care plans are followed properly.

3. Interpersonal Skills: Building rapport with patients and collaborating with multidisciplinary teams is crucial.

4. Problem-Solving Skills: The ability to assess situations, identify issues, and develop effective solutions is important for ensuring patient care.

5. Attention to Detail: Care Coordinators must carefully track patient information, appointments, and care plans to ensure nothing is overlooked.

6. Empathy and Compassion: Understanding the emotional and psychological needs of patients and being sensitive to their circumstances is key.

7. IT Skills: Proficiency in using healthcare software and electronic health records (EHR) systems is often required for managing patient data.

8. Knowledge of Healthcare Systems: Familiarity with local health services, referral pathways, and support resources is essential.

9. Time Management: The ability to prioritize tasks and manage time effectively to meet deadlines and patient needs.

10. Teamwork: Ability to work collaboratively with healthcare teams and other professionals to deliver comprehensive care.

11. Crisis Management: Skills to handle emergency situations calmly and effectively.

12. Cultural Competence: Awareness and respect for diverse cultural backgrounds, which may affect how care is provided.

Qualifications

In addition to skills, having relevant qualifications can enhance your opportunities as a Care Coordinator. Common background fields include nursing, social work, or other health and social care professions. Many positions may also require a degree or a diploma in health or social care.

Experience

Prior experience in healthcare settings, particularly in roles that involved patient interaction, health administration, or case management, is often beneficial.

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