Receptionist inNortholt inNortholt PUBLISHED MON 11 DEC 2023

Depending on experience N/A FIXEDTERM

West End Surgery rr5dWQVJ

At least 2 years experience in reception & administration

Able to cope with peak demands and work well in team

Enthusiasm to learn/improve skills

Excellent customer service skills

Strong IT skills

Excellent time management and organisational skills

Good communication skills and a confident, friendly and outgoing manner both over the phone and in-person

Applications are invited from enthusiastic candidates wishing to help us provide high quality health services to our patients.

You must have excellent organisational skills, be able to demonstrate an understanding of confidentiality and providing high quality customer service. Excellent interpersonal skills and IT literacy are essential for this post.

Previous experience in a GP surgery and a working knowledge of Systmone are desirable

At least 2 years experience in reception & administration

Able to cope with peak demands and work well in team

Enthusiasm to learn/improve skills

Excellent customer service skills

Strong IT skills

Excellent time management and organisational skills

Good communication skills and a confident, friendly and outgoing manner both over the phone and in-person

Applications are invited from enthusiastic candidates wishing to help us provide high quality health services to our patients.

Previous experience in a GP surgery and a working knowledge of Systmone are desirable

More information related to this job opportunity, from jobsincare:

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Useful skills for a Receptionist: Click to view

To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:

Technical Skills:

1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.

2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.

3. Data Entry: Attention to detail when inputting and managing information in databases.

Interpersonal Skills:

1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.

2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.

3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.

Organizational Skills:

1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.

2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.

3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.

Personal Qualities:

1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.

2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.

3. Teamwork: Ability to work collaboratively with other staff members in a busy office.

Additional Considerations:

- Experience: Previous experience in customer service or office administration can be advantageous.

- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.

- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.

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inNortholt

51.5342753 -0.3977835 Northolt, Middlesex

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