Administration Assistant inWorcester inWorcester PUBLISHED
FRI 13 DEC 2024
Opportunity to make a real difference by supporting frontline NHS teams and enhancing patient care.
Comprehensive induction and local orientation, ensuring a smooth transition into the role.
Flexible working requests available, promoting work-life balance.
Development opportunities to enhance skills and experience in a supportive environment.
Strong communication role, allowing for interaction with a diverse range of patients and healthcare professionals.
Stable work hours (Monday to Friday, 9am to 5pm) conducive to routine and personal planning.
Being part of a collaborative team that values and supports each member's contributions.
The Administration Assistant role at Herefordshire and Worcestershire Health and Care NHS Trust is an important position within the Psychology Admin Team, based in Studdert Kennedy House. The job entails providing essential administrative support to frontline NHS teams, with responsibilities including managing patient records, scheduling appointments, handling correspondence, and responding to inquiries from patients and healthcare professionals. The role requires excellent communication skills and a commitment to patient care, rather than prior NHS experience. This full-time position offers a supportive environment with opportunities for professional development and a flexible working arrangement.
As an Administration Assistant, you will play a critical role in ensuring the smooth operation of the team and enhancing patient services. The position is based on a 37.5-hour work week, from Monday to Friday, with specific duties designed to facilitate efficient administrative processes. Applicants must possess the right to work in the UK, as sponsorship is not available for this role.
As an Administration Assistant, you will play a critical role in ensuring the smooth operation of the team and enhancing patient services. The position is based on a 37.5-hour work week, from Monday to Friday, with specific duties designed to facilitate efficient administrative processes. Applicants must possess the right to work in the UK, as sponsorship is not available for this role.
Are you an excellent communicator with a passion for healthcare? Were seeking an enthusiastic and adaptable administrator to be part of our Psychology Admin Team Team in Studdert Kennedy House .
This role is 37.5 hours a week between Monday to Friday 9am to 5pm. We have processes in place that support flexible working requests.
In this important role, you'll be using your knowledge, experience, and expertise to provide essential administrative support to our hard-working frontline NHS teams. No NHS is experience required, but a passion for excellent patient care is a must.
You will be a strong communicator as you will be supporting wide range of people, including patients and health care professionals. You will need to be responsive and adaptable to the needs of the service, but you can be sure that your hard work will be making a real difference to our patients and service users every day.
What's in it for you?
- Comprehensive induction and local orientation.
- A wide range of opportunities for you to develop your skills and experience.
- Support from the wider team.
Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.
A typical day as an administrator may involve:
- Maintaining patient records effectively and accurately
- General office duties such as typing, filing, scanning, photocopying, printing
- Scheduling appointments/ meetings
- Handling correspondence ingoing/outgoing mail
- Handling queries over the telephone and face to face from staff, patients, and external agencies
- Looking after the shared email inbox
- Assisting the team with various administrative tasks
About us
For full details of the duties and criteria for the role please refer to the job description and person specification attached
More information related to this job opportunity, from jobsincare:
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for an Administration Assistant:
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To work as an Administration Assistant in the UK, you'll need a mix of technical, organizational, and interpersonal skills. Here are some essential skills and qualifications:
Essential Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize workload, and maintain clear systems for filing and information retrieval.
2. Communication Skills: Strong written and verbal communication skills to interact effectively with colleagues, clients, and stakeholders.
3. IT Proficiency: Familiarity with office software (e.g., Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook) and basic knowledge of data management systems.
4. Attention to Detail: Accuracy in completing tasks, managing data, and producing documents.
5. Time Management: Ability to meet deadlines and manage time effectively in a busy work environment.
6. Problem-Solving Skills: Capability to identify issues and find practical solutions.
7. Customer Service Skills: A professional approach to dealing with both internal and external customers.
8. Teamwork: Ability to work collaboratively in a team environment.
9. Adaptability: Flexibility to adapt to changing tasks and priorities as needed.
Qualifications
- Educational Background: A good general education, typically a minimum of GCSEs in English and Maths.
- Relevant Experience: Previous administrative or office experience can be advantageous.
- Professional Qualifications: While not always necessary, qualifications in administration, business, or related fields (e.g., NVQ or BTEC) may enhance your prospects.
- Familiarity with Office Technology: Knowledge of office equipment (printers, copiers, etc.) and possibly specific software relevant to the industry you're applying to.
Additional Considerations
- Confidentiality Awareness: Understanding the importance of handling sensitive information appropriately.
- Basic Financial Knowledge: Some roles may require basic budgeting or invoicing skills.
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