You'll work primarily from Monday to Friday, 9 to 5, with options for flexibility to balance work and personal commitments. Your role will involve managing appointments, liaising with patients, and supporting our clinical team through vital administrative tasks that keep our service running smoothly. If you're a diligent, friendly individual who thrives in a supportive and collaborative environment, we want to hear from you. Together, let's elevate the standard of care for patients living with respiratory conditions – no two days will be the same, and you'll play an essential part in helping others live their best lives.
A fantastic opportunity has arisen to join our well-established, innovative, and dynamic Respiratory Service. We are expanding our successful team to provide support to respiratory patients in the community and hospital.
We are looking for a diligent and organised Band 3 Administrators who will work alongside colleagues to support the clinical team to deliver incredible respiratory care. This role is likely to have the first contact with the patients, so we are looking for a friendly and compassionate person who works well under pressure. The team administrators are pivotal to the day-to-day delivery of the service and reporting commitments.
The successful candidate will play an integral part in improving the standard of care for respiratory patients and will have the opportunity to work within a variety of settings. The award-winning team is based at Farnham Community Hospital, but we also see patients in hospitals, clinics, and in their own homes. Our focus is to support people to manage their condition within the most appropriate setting. No two days are the same.
The role is predominantly Monday to Friday with the hours being 9 to 5 but flexibility can be considered if the service requirements are met.
To provide full clerical support to various key functions within the respiratory team. The administrator will provide high level administrative support and general office duties for the Respiratory Teams. The post will involve patient contact via the telephone, often being the first point of contact with the service.
This role includes completing all administrative, information and organisational duties to ensure the smooth running of the team. Managing and reporting data to ensure targets are met. The administrator will work as part of a proficient team in the delivery of a high quality, timely and effective service. Duties include:
- Taking telephone enquiries
- First point of contact for patients and other healthcare professionals
- Appointment bookings
- Managing schedules
- Liaising with patients through correspondence
- Support other members of the team with administrative tasks
About us
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
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