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In this hands-on position, the Practice Manager will work closely with GP Partners, manage non-clinical staff, ensure compliance with NHS standards and CQC regulations, and drive initiatives for continuous improvement and quality assurance. Additionally, they will play a vital role in adapting to changes in healthcare legislation, overseeing procurement processes, and maintaining effective communication within and outside the practice. The practice offers a supportive environment that values personal development and encourages a healthy work/life balance.
West Leeds Family Practice is a long established, proactive, respected and friendly GP training practice, with a growing list size of 20,000 patients, located across 3 sites in West Leeds. An exciting opportunity has arisen for an experienced and highly motivated practice manager to lead the practice in continuing to develop and embrace new ways of working and ensure that opportunities maximise productivity whilst delivering excellent patient care.
The successful candidate will have a hands-on approach and take responsibility for organisational leadership, service improvement and delivery of key targets across all clinical and administrative areas within the practice.
Previous management experience, leadership and people skills, competency in office IT and effective communication skills at all levels is essential.
This is a supportive and inclusive patient centric GP practice; working with colleagues in the NHS to provide the best possible patient care. The work environment encourages talented individuals to thrive and make a difference; and this is demonstrated by an open-door policy, considered work/life balance for all team members and the encouragement and celebration of personal development.
Supported by an excellent administrative and clinical team, you will also have the vision, willingness and drive to adapt to NHS targets and changes within a profitable, effective and efficient working environment.
Interviews will be week commencing 6th Jan 25
Oversee the day-to-day operations of the practice; ensuring staff achieve their primary responsibilities.
Reporting directly to the GP Partners, the Practice Manager must be able to demonstrate excellent leadership skills and experience; and be proactive and well organised with apassion for delivering high standards in patient or customer services.
You must be a self-motivated, disciplined individual with the ability to take ownership of the day to day running of the practice; working alongside the GP Partners.
About us
Working as a key member of the management team, you will line manage and develop non-clinical practice staff and be responsible for the production of performance and quality standards within the practice, delivered through QOF, Enhanced services and other incentives.
Proven senior leadership experience, excellent communication skills, a high level of IT skills including GP IT, analytical skills and experience of working at a managerial level within a GP practice are all essential for this post. Other responsibilities include, but are not limited to:
- Maintaining an oversight of NHS and CQC developments and legislative changes and advising GP Partners on their impact on thepractice
- Attend partner meetings, prepare agendas and ensure distribution of minutes to the partners.
- To ensure all actions from practice meetings are carried out
- In conjunction with the Nurse Manager, manage the procurement of practice equipment, medical and non-medical supplies and services within budget
-Oversee overall management of CQC compliance and records for inspections
-Ensure effective internal and external communications across a range of media
-Project manage new and developing service change within the practice and PCN
- Keep abreast of changes in employment legislation and ensure practice adherence
- Ensure the practice complies with NHS contractual obligations in relation to patient care
- Oversee continuous improvement and quality initiatives within the practice
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