Receptionist/ Administrator, ED inChertsey inChertsey PUBLISHED
TUE 19 NOV 2024
Candidates should have NVQ Level 2 in Business and Administration or equivalent experience, with a proven background in administration and customer service. The ideal applicant will demonstrate good communication skills, a positive attitude, and the ability to thrive in a fast-paced environment. Previous experience is preferred but not essential, as full training will be provided. Informal visits to the unit are encouraged for those interested in the position.
Reception/Administration Staff Emergency Services
The successful candidates will need to be highly motivated team players, who shows flexibility and careful attention to detail providing patients with a high quality service.
Part Time: 17.5 hours a week (night receptionist)Shift pattern: This shift pattern 20-06 hours and is rolling rota 4 on 8 off but can be changed to meet the demands of the service. This will include weekdays, weekends, nights, and Bank Holidays. You will need to have the flexibility to work all shifts. Emergency Services consists of A/E and UTC. This post is predominantly based in our Emergency Department but flexibility would be required for other areas within the Emergency Services.
Informal visits to the unit are welcome so you can come and meet us and see the way that care is delivered.
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We are looking for a friendly, motivated and highly organized person with good I.T. skills and a flexible approach to join the team.
The duties consist of patient registration on our Cerner IT program (full training will be given). Other duties include Admissions/ Discharges, scanning, appointment booking and working as part of a team, which supports the Emergency Services.
You will be first point of contact for patients, visitors and other Health care Professionals, and will receive them in a professional and courteous manor.
About us
Successful candidates need to hold NVQ Level 2 in Business and Administration or equivalent experience in a similar role. Candidates will have a proven track record working within Administration, front line and have experience in customer service. It is important to have the ability to communicate clearly and follow instructions.The ED will be operating 24 hour service and require flexible staff to support various shift patterns if required.Previous experience is desirable but not essential although sound overall administration & IT skills are required along with a positive and enthusiastic approach and excellent Customer Service skills.
We pride ourselves on being a friendly positive team who are customer care focused and work closely together under pressure. If you like a fast paced atmosphere then we would love to hear from you.
For further information about this post, please contact: Kelly Nelhams
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