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Pharmacy Receptionist / PorterinChesterinChesterPUBLISHED TUE 11 MAR 2025

Band 2  FIXEDTERM 
NHS

Countess of Chester Hospital NHS Foundation TrustFollow Countess of Chester Hospital NHS Foundation Trust

Opportunity to work in a vital healthcare environment, contributing to patient care and safety.
Develop strong communication skills by interacting with a diverse range of individuals including patients and healthcare professionals.
Gain valuable experience in pharmacy services and support, enhancing your career in the healthcare field.
Work in a dynamic role that combines both portering and reception duties, providing variety in day-to-day tasks.
Be part of a supportive team within the Pharmacy Department, fostering a collaborative work atmosphere.
The position offers growth opportunities through pursuing further qualifications like an NVQ level 2 in pharmacy services.
Engage in a high-demand job that helps develop resilience and the ability to work effectively under pressure.
Join the Countess of Chester Hospital NHS Foundation Trust as a Pharmacy Receptionist/Porter and play a vital role in delivering compassionate care to patients. This full-time position (37.5 hours per week) offers an exciting opportunity to be part of our dynamic pharmacy team, where you'll not only handle the delivery of crucial medicines but also provide vital support to our staff and patients in a bustling pharmacy environment. If you thrive under pressure and possess strong communication skills, this demanding yet rewarding role might be your perfect fit.

In this unique position, you'll be on your feet, managing a myriad of tasks—from processing prescriptions to assisting healthcare professionals in various departments. A calm disposition is essential as you navigate a fast-paced setting, ensuring every patient feels valued and understood. We’re looking for someone who has a proactive approach, whether working independently or as part of a team. If you have a caring nature and are determined to make a difference in people’s lives, we encourage you to consider this role. Join us and become a valued member of our pharmacy team, where every day is an opportunity to make a positive impact!
Opportunity to work in a vital healthcare environment, contributing to patient care and safety.
Develop strong communication skills by interacting with a diverse range of individuals including patients and healthcare professionals.
Gain valuable experience in pharmacy services and support, enhancing your career in the healthcare field.
Work in a dynamic role that combines both portering and reception duties, providing variety in day-to-day tasks.
Be part of a supportive team within the Pharmacy Department, fostering a collaborative work atmosphere.
The position offers growth opportunities through pursuing further qualifications like an NVQ level 2 in pharmacy services.
Engage in a high-demand job that helps develop resilience and the ability to work effectively under pressure.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Pharmacy Receptionist / Porter:
To work as a Pharmacy Receptionist / Porter in the UK, you will need a mix of technical skills, interpersonal abilities, and organizational capabilities. Here are some key skills and qualities required for this role:
Customer Service Skills
- Communication Skills: Clear and effective verbal and written communication is essential for interacting with customers and colleagues.
- Interpersonal Skills: You'll need to be friendly and approachable, providing excellent service to patients and their families.
Administrative Skills
- Organizational Skills: Ability to manage tasks efficiently, prioritize work, and maintain calm in a busy environment.
- Attention to Detail: Ensuring accuracy in patient records, prescriptions, and inventory management is crucial.
Technical Skills
- Basic IT Skills: Familiarity with using computers and pharmacy management software to assist with patient records and inventory.
- Data Entry Skills: Accurate input of patient and prescription data into systems.
Knowledge and Compliance
- Understanding of Pharmacy Operations: Basic knowledge of how pharmacies operate, including medication types and prescription processes.
- Awareness of Health and Safety Regulations: Understanding relevant regulations and protocols to ensure a safe environment for staff and patients.
Teamwork and Collaboration
- Team Player: Ability to work collaboratively with pharmacists, pharmacy technicians, and other healthcare professionals.
- Adaptability: Being flexible to changes in responsibility and able to support various teams within the pharmacy.
Personal Attributes
- Dependability: Being reliable and punctual, as the role can be critical in facilitating patient care.
- Empathy and Compassion: Understanding patient needs and concerns, particularly in stressful situations.
Additional Certifications (Optional)
- First Aid Certificate: Useful for dealing with emergencies, though not always required.
- Public Health Awareness: Knowledge of the importance of medications, public health issues, and patient support.
Entry Requirements
- Generally, formal qualifications are not strictly required for entry-level positions, though GCSEs in English and Maths could be advantageous. Experience in customer service or pharmacy settings may also be beneficial.
 


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