IBD Colon Cancer Surveillance Pathway Navigator, Band 4 inGloucester inGloucester PUBLISHED 12 NOV 2024
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Working under the guidance of registered health care professionals, this role is to ensure that our patients with Inflammatory Bowel Disease (IBD) are kept under surveillance and that surveillance investigations are carried out in a timely manner.
The pathway Navigator will be expected to co ordinate such investigations and track the progress of patient care through the diagnostic phase, pursuing results and ensuring all results are managed appropriately to avoid potential delay.
Maintain and update relevant databases as required
Liaising with other departments within the trust to ensure investigations, opinions, and treatments are sought in a timely manner.
To help reduce patient cancellations, non-attendance for tests and clinic appointments therefore influencing progress through rapid diagnostic pathway
To undertake a range of administrative duties which facilitate and support co ordination of care pathway steps, including assisting in the arrangement of appointments, tests.
To work collaboratively with the wider MDT in the navigation of pathway steps.
To escalate issues of pathway delay in a timely fashion in accordance with pathway milestones and organisational procedures and guidelines.
To maintain accurate documentation related to patient care and interactions both written and electronic in line and to comply with organisational policies relating to information governance.
To actively engage in service improvement actions across the pathway which maximise patient experience and outcomes.
About usKnowledge, Skills, Experience and Aptitude Required
Computer literate
Experience of data entry and extraction form NHS IT systems
Demonstrate audit and data verification skills
Previous experience of working within the NHS
Excellent communication and interpersonal skills
Good organisational and administrative skills with the ability to prioritize workload
Ability to use own initiative
Ability to work well under pressure
Ability to retrieve information from a wide range of sources and in different formats
Key Result AreasTo provide co ordinated care and promote IBD surveillance through patients pathway.
To develop a more robust call back method for IBD surveillance
To engage in developing system structure, implementing test of change and actions which draw on the learning and reflection within the service and team.
To act as an advocate and role model for person centred care across all components of the pathway to positively influence the approach and behaviours of other care/support providers.
Communications and Working RelationshipsIt is essential to this role that the postholder establishes and maintains a good working relationship with a wide range of NHS staff.
Communicate verbally and in writing to members of health and social care teams
Participate in meetings, email, telephone conversations ensuring a two-way flow of information
Disseminate information as appropriate
Liaise with other members of the MDT team
Promote and share ideas
Mental and Emotional effortProblem solving, organisational abilities
Frequent concentration pattern interruptions
Long period of concentration entering data into data bases
Checking data quality
Most Challenging Part of the JobExcellent organisational skills
Development of effective working relationship to ensure co-operation and confidence of clinical and non-clinical staff.
At times difficult subject matter
Resilience of dealing with challenge or request from senior staff
Discussing sensitive and distressing issues
Physical Effort and Working ConditionsRequirement to use PC for long period of time
Working under the guidance of registered health care professionals, this role is to ensure that our patients with Inflammatory Bowel Disease (IBD) are kept under surveillance and that surveillance investigations are carried out in a timely manner.
The pathway Navigator will be expected to co ordinate such investigations and track the progress of patient care through the diagnostic phase, pursuing results and ensuring all results are managed appropriately to avoid potential delay.
Maintain and update relevant databases as required
Liaising with other departments within the trust to ensure investigations, opinions, and treatments are sought in a timely manner.
To help reduce patient cancellations, non-attendance for tests and clinic appointments therefore influencing progress through rapid diagnostic pathway
To undertake a range of administrative duties which facilitate and support co ordination of care pathway steps, including assisting in the arrangement of appointments, tests.
To work collaboratively with the wider MDT in the navigation of pathway steps.
To escalate issues of pathway delay in a timely fashion in accordance with pathway milestones and organisational procedures and guidelines.
To maintain accurate documentation related to patient care and interactions both written and electronic in line and to comply with organisational policies relating to information governance.
To actively engage in service improvement actions across the pathway which maximise patient experience and outcomes.
About us
Knowledge, Skills, Experience and Aptitude Required
Computer literate
Experience of data entry and extraction form NHS IT systems
Demonstrate audit and data verification skills
Previous experience of working within the NHS
Excellent communication and interpersonal skills
Good organisational and administrative skills with the ability to prioritize workload
Ability to use own initiative
Ability to work well under pressure
Ability to retrieve information from a wide range of sources and in different formats
Key Result AreasTo provide co ordinated care and promote IBD surveillance through patients pathway.
To develop a more robust call back method for IBD surveillance
To engage in developing system structure, implementing test of change and actions which draw on the learning and reflection within the service and team.
To act as an advocate and role model for person centred care across all components of the pathway to positively influence the approach and behaviours of other care/support providers.
Communications and Working RelationshipsIt is essential to this role that the postholder establishes and maintains a good working relationship with a wide range of NHS staff.
Communicate verbally and in writing to members of health and social care teams
Participate in meetings, email, telephone conversations ensuring a two-way flow of information
Disseminate information as appropriate
Liaise with other members of the MDT team
Promote and share ideas
Mental and Emotional effortProblem solving, organisational abilities
Frequent concentration pattern interruptions
Long period of concentration entering data into data bases
Checking data quality
Most Challenging Part of the JobExcellent organisational skills
Development of effective working relationship to ensure co-operation and confidence of clinical and non-clinical staff.
At times difficult subject matter
Resilience of dealing with challenge or request from senior staff
Discussing sensitive and distressing issues
Physical Effort and Working ConditionsRequirement to use PC for long period of time
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