ED Reception Team Leader inGuildford inGuildford PUBLISHED
THU 31 OCT 2024
Royal Surrey NHS Foundation Trust rwXukNVN
The position entails a diverse array of responsibilities that evolve daily, requiring a confident and assertive personality. A key aspect of the role includes training and developing the reception team to ensure high standards of customer support are maintained. The Trust offers numerous opportunities for career development and a comprehensive benefits package, emphasizing its commitment to rewarding and supporting its staff.
Band 3 Reception Team Leader - Emergency Floor
We are looking for 4 Reception Team Leaders (21 hrs per week) to work within our friendly reception desks across the Emergency Floor (A&E, EAU, AEC & Guildford Ward). You will work as part of the Emergency Floor's multi-disciplinary team, providing a 24 hour Reception service
The successful candidates will support and deputise for the Reception Manager and duties will be of a varied nature in accordance to the needs of the Emergency Department.
The role is diverse, with each day bringing new challenges. You will have proven ability in using your own initiative and working with confidential information, showing attention to detail and the ability to work accurately. A confident and assertive personality will be an asset.
The Royal Surrey County Hospital NHS Foundation Trust offers an excellent range of exciting, rewarding roles with fantastic opportunities for career support and development / training as well as a great range of employee benefits.
About us
To support the Reception Manager in providing and co-ordinating an efficient and comprehensive reception, administrative and information collection service for the Emergency Department.
To ensure that all departmental and Trust processes are adhered to and followed. The post holder will be responsible for the training and development of their team to maintain a high level of customer support at all times.
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