Medical Secretary / Team Secretary (MH&LD) inAberystwyth inAberystwyth PUBLISHED
WED 18 DEC 2024
Hywel Dda University Health Board r4ec5Fxp
Fluency in Welsh is desirable, but applicants who speak either English or Welsh are encouraged to apply, reflecting the Health Board's commitment to bilingualism and improving patient experiences. The role also emphasises the importance of effective communication and discretion, as the incumbent will liaise with various team members and prioritize demands on clinical staff's time. Applications are welcomed from those who may need support in meeting the Welsh language requirements during their employment.
An exciting opportunity has arisen for an enthusiastic and experienced individual to join our S-CAMHS Team within MH&LD Directorate Admin Services, in the role of Band 4, Medical/Team Secretary, Based in Ty Helyg, Caradog Road, Aberystwyth, working Monday to Friday 09:00am - 5:00pm.
Experience of a range of IT systems including Microsoft Word, Excel Management, Data Collection, Power Point, and E-Mail, coupled with proven secretarial skills and previous experience is essential.
- Be the first point of contact for the department / service.
- Deal with all queries both in person, via the telephone and or e-mail.
- Liaise where necessary with senior members of team.
- Process incoming confidential and routine mail and distribute accordingly.
- Use initiative, discretion and service knowledge to action as necessary.
- Ensure all outgoing mail is addressed appropriately
- Maintain clinical diaries, ensuring clinicians are aware of their commitments, adjusting conflicting demands as and when required.
- Schedule statutory meetings, ensuring appropriate files and other relevant information is available so that meetings are conducted in an efficient and cohesive manner.
- Filter and respond to requests from other staff, prioritising the demands on the time of the Clinicians / Consultant(s) / Medical Staff.
- Ensure relevant records and documentation (results, reports, correspondence) are available for clinics and or assessments
- Use various Health Board approved Software.
- Process and register departmental / service referrals, liaising with Medical Records as and when required.
- Ensure patients / service users / clients contact address, personal and GP details are entered on to approved Health Board Patient Administration System(s) and update as and when required.
- Take responsibility for departmental and own filing.
About us
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 20/01/2025.
Please wait...this will take a moment...