Administrator inDartford inDartford PUBLISHED 29 OCT 2024

As an Administratoryou will join a team who are focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through the use of technology and innovationto really make our service users and staff feel the difference.

Hours:
Monday - Friday

Base:
Dartford Community Hospital

The positionwill be part of a wider business support function and has a key role in providing secretarial, clinical administrative and organisational support across the full range of office and service activities, including the smooth running of the office and secretarial/administrative support to a range of frontline clinical colleagues.

About us

As an Administrator, you'll be part of our valued team at Dartford Community Hospital.

You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including-

• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical well being from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to e Learning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care.
• The pride of working for an organisation committed to the highest clinical and quality standards with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission

  We are looking for an enthusiastic and committed individual to join our Administration Team.

  The post holder will require-

  • experience as an administrator within a customer care, health care or social care setting
  • excellent organisational skills with a positive approach to support colleagues across the Business Unit and the stakeholders that use our services
  • excellent written and verbal communication and interpersonal skills. The role will involve the transmission of fairly complex, sensitive and clinical information. A significant degree of diplomacy, tact, confidentiality and discretion will need to be displayed at all times.
  • ability to maintain a high level of performance and able to prioritise workload to meet agreed deadlines.
  • to be prepared to travel across the Business Unitto meet the needs of the Service (Dartford, Gravesend, Sittingbourne and Sheppey).
  • to be efficient and a highly motivated individual who will work flexibly within the team and across the Business Unit.
  • excellent knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.
  • ability to record accurate minutes/notes and present to a high standard.
  • to be office based within a Community Hospital/equivalent setting Monday to Friday.