Administrator inDartford inDartford PUBLISHED TUE 29 OCT 2024

£22,369.30 to £22,369.30 a year PERMANENT GOOD SALARY

HCRG Care Group rG6OZ1gw

The role of Administrator at HCRG Care Group in Dartford involves providing vital administrative and secretarial support within the Dartford Community Hospital. The successful candidate will be part of a dedicated team focused on enhancing customer service for both staff and service users, utilizing technology and innovation for continuous improvement. Responsibilities include organisational support for various office and service activities, effective communication of clinical information, and maintaining confidentiality and discretion.

Ideal candidates will have prior administrative experience in healthcare or social care, excellent organisational and communication skills, and proficiency in Microsoft Office. The position offers a Monday to Friday work schedule and includes benefits such as access to discounts, health support resources, and opportunities for professional development. Enthusiasm, flexibility, and a commitment to high-quality service are essential attributes for this role.

As an Administratoryou will join a team who are focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through the use of technology and innovationto really make our service users and staff feel the difference.

Hours:Monday - Friday

Base: Dartford Community Hospital

The positionwill be part of a wider business support function and has a key role in providing secretarial, clinical administrative and organisational support across the full range of office and service activities, including the smooth running of the office and secretarial/administrative support to a range of frontline clinical colleagues.

About us
As an Administrator, you'll be part of our valued team at Dartford Community Hospital.
You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including-

Free tea and coffee at your base location

Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you

Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates

Online and face to face help with your mental and physical well being from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling

Access to e Learning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise

An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care.

The pride of working for an organisation committed to the highest clinical and quality standards with a majority of our rated services holding good or outstanding ratings from the Care Quality Commission
We are looking for an enthusiastic and committed individual to join our Administration Team.
The post holder will require-

experience as an administrator within a customer care, health care or social care setting

excellent organisational skills with a positive approach to support colleagues across the Business Unit and the stakeholders that use our services

excellent written and verbal communication and interpersonal skills. The role will involve the transmission of fairly complex, sensitive and clinical information. A significant degree of diplomacy, tact, confidentiality and discretion will need to be displayed at all times.

ability to maintain a high level of performance and able to prioritise workload to meet agreed deadlines.

to be prepared to travel across the Business Unitto meet the needs of the Service (Dartford, Gravesend, Sittingbourne and Sheppey).

to be efficient and a highly motivated individual who will work flexibly within the team and across the Business Unit.

excellent knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

ability to record accurate minutes/notes and present to a high standard.

to be office based within a Community Hospital/equivalent setting Monday to Friday.

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Useful skills for an Administrator: Click to view

To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:

Technical Skills:

1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).

2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.

3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.

4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.

5. Record Keeping: Ability to maintain and manage physical and digital filing systems.

Soft Skills:

1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.

2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.

3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.

4. Problem-Solving: Capability to identify issues and provide practical solutions.

5. Teamwork: Willingness to work collaboratively with others in a team environment.

Interpersonal Skills:

1. Customer Service: Skills in dealing with clients and providing excellent service when required.

2. Professionalism: Maintaining a professional demeanor within the workplace.

3. Adaptability: Flexibility to adapt to changing situations and demands.

Additional Considerations:

- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.

- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.

- References: Good references from previous employers can enhance your application.

Continuous Learning:

- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.