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Administrator with Gloucestershire Health and Care NHS Foundation Trust in Gloucester
Do you have excellent organisational skills and a compassionate demeanour? We are seeking a dedicated individual to join our friendly team as an administrator, joining our friendly and supportive colleagues. This position will be supporting NHS Talking Therapies in our Gloucester Team . This role is within "Specialist Mental Health Services" which comprises of the following Countywide services: NHS Talking Therapies Managing Memory Services ADHD & Autism Eating Disorders Gloucestershire Recovery in Psychosis Perinatal Mental Health ARRS Nursing The role will be in operation Monday - Friday 09:00 - 17:00. If you are looking for a rewarding career where you can make a positive impact on the lives of individuals struggling with mental health challenges, we invite you to apply. As the Administrator, you will play a crucial role in supporting the day-to-day operations of our team. Your responsibilities will include managing administrative tasks such as scheduling appointments, maintaining client records, coordinating referrals, and handling inquiries from clients and partners through our public telephone line. You will be the first point of contact for many clients, so excellent communication skills, empathy, and a non-judgmental attitude are essential. The ability to maintain confidentiality and handle sensitive information with care is also crucial in this role. In addition, you will work closely with clinicians and other team members to ensure the smooth functioning of the mental health services we provide. Your attention to detail, strong organisational skills, and proactive approach will be key to your success in this role. The role is in a busy and dynamic team, you will need to be responsive to change and communicate effectively. We provide a supportive environment and opportunity for development. You will receive regular supervision to support you with your role. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. About us Please refer to the job description/person specification attached to this advert for further information about the duties of this role.