Employee Health and Wellbeing Admin Support inManchester inManchester PUBLISHED
WED 4 DEC 2024
Candidates should possess strong communication skills and be able to manage a range of administrative tasks efficiently. This role emphasises the Trust's commitment to diversity and inclusion, encouraging applications from individuals of various backgrounds. Interested applicants should review the job description and person specification for detailed requirements and responsibilities before submitting their application.
MFT Employee Health and Wellbeing (EHW) Service provides specialist advice and support regarding employee health issues to MFT employees and managers as well as to a variety of external clients.
The EHW Service is a multidisciplinary team who are based across various locations comprising of OH Advisers, Clinic Nurses, Psychological Support Therapists and OH Physiotherapists. Working with the Service Support team our main priority is to create a dynamic approach to maximise employee health, wellbeing and productivity
To support the EHW Service we are currently looking to recruit 2 Admin support members to join our team on a 12 month contract , you will be fully integrated within the service, working with EHW colleagues at a variety of locations across the MFT sites including, Wythenshawe, Oxford Road, North Manchester, Withington and Trafford.
ReceptionAnswering incoming calls to the department, responding to general enquires relaying messages to appropriate team members.Providing an appropriate reception service; greeting clients attending the department and ensuring their customer service needs are always met.Booking the arrival of clients into the EHW System along with scheduling follow up appointment.
General AdministrationAssisting with the management of the EHW generic email inbox in a timely manner and within agreed service level agreement categorising to the appropriate team.Dealing promptly with a wide range of enquiries from internal and external customers both orally, in writing and communicating appropriately and flagging up to the line manager unresolved issues/problems as they arise.
About us
To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at Were looking forward to hearing from you!
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