Floating (Peripatetic) Receptionist inStoke-On-Trent inStoke-On-Trent PUBLISHED
FRI 3 JAN 2025
Key responsibilities also encompass taking and relaying messages, booking patients into clinics, and providing confidential administrative support to health professionals. The role demands effective communication and liaison with staff at all levels within the Trust, as well as proficiency in using clinical systems for patient bookings. The responsibilities may vary across different sites, reflecting the generic nature of the job description across the organisation.
The post holder will contribute towards a confidential and efficient reception and administration service communicating with clients and visitors to the site in person, as well as over the telephone.
The post holder will be expected to be able to follow instructions, prioritise their work and demonstrate initiative in order to fulfil the requirements of the post.
The role of the receptionist provides an invaluable service to our premise supporting all clinical and non-clinical teams to include taking messages, booking appointments, meet and greet service and ensuring a safe working environment.
This job description is generic across the trust and tasks will differ from site to site.
- Carry out general reception duties, responding to enquiries over the telephone and face to face from the public and other professionals.
- Receive on behalf of the Trust, visitors/officials/contractors and dealing with their requirements as necessary
- Support with room bookings and allocation of rooms as required
- Taking and relaying messages both verbal and by telephone, prioritising as appropriate.
- Liaison with staff at all levels throughout the Trust.
- To use various clinical systems to support in the booking in of patients at various clinics/departments
- Meet and greet and booking patients in as required on arrival.
- Provide administrative support to health professionals of a confidential nature including sending sensitive reports under the direction of the Hotel Services Co-ordinator.
- Data inputting.
About us
To learn more about this varied and interesting role please see the full job description and person specification.
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