Candidates should possess excellent communication and customer service skills, good keyboard proficiency, and a working knowledge of MS Word, Outlook, and Excel. The position requires a friendly and approachable demeanor, the ability to work effectively under pressure, and an understanding of confidentiality issues. Enthusiasm for working in a busy environment and an adaptable approach to change are also crucial for success in this pivotal role.
This is an exciting opportunity for a highly motivated, well organised, dynamic and enthusiastic administrator to work in within the surgical team in Urology. To provide administrative and secretarial support to consultant/clinical teams including the management of the clinician's daily timetable and complete secretarial duties within a defined timeframe. Support Patient Pathway Administrators with daily responsibilities and supervise when required. This is a pivotal role and we are looking for someone with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude. You will be expected to have excellent communication and customer service skills with experience in using computer systems. Good keyboard skills are essential for the post and you should possess a current working knowledge of MS Word, Outlook and Excel. You will be liaising with internal and external staff on a daily basis face to face and via the telephone. You should possess a friendly and approachable manner, be able to work calmly under pressure and demonstrate an awareness of confidentiality issues. You will need to have excellent people skills; excellent communication skills, enjoy working in a busy, challenging environment and have a positive approach to change. **Please do not reapply if you have previously applied for this position.**
The patient pathway co-ordinator (PPC) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs. The main duty for this role will be Audio typing amongst other duties that may be assigned.
About us
For further information on this role, please see the attached detailed Job Description and Person Specification.
The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.
Applicants are advised to read all the information on the advert and the supporting information before completing and submitting an application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.
All new staff appointed at the Trust are subject to a probationary period.
Applications should be made online, however, queries regarding the application process, assistance with completion of the application form or if you require any adjustments (for applicants with a disability) please contact Kaka Adeyemi, Recruitment Advisor, on ext. 5162. Further details regarding the post may be obtained by contacting the manager as per the contact details above.
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