Medical Secretary inBodelwyddan inBodelwyddan PUBLISHED THU 2 JAN 2025

Band 3: £24,433 to £26,060 a year per annum pro rata PERMANENT GOOD SALARY

Betsi Cadwaladr University Health Board r5dOZJ3k

The Medical Secretary role at Betsi Cadwaladr University Health Board in Bodelwyddan involves providing accurate, confidential administrative support for patients, clinical teams, and external agencies to ensure efficient patient pathways. The successful candidate will be part of the Medical Secretary team, assisting consultants and medical staff with diary management, appointment coordination, and maintaining precise documentation within the clinical specialty.

Key responsibilities include delivering high-quality administrative services, efficient filing and information recording, and independently managing one’s time. Welsh language skills are desirable, though proficiency in either Welsh or English is welcomed. The position emphasises the importance of confidentiality and support for families and carers within the healthcare system.

The Medical Secretary Function Provides:

An accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies in order to provide a safe and efficient patient pathway and provide information and appropriate support to families and carers.

The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.

The post holder will be a key member of the Medical secretary team providing an accurate and confidential administration service to the Clinical Specialty and its associated work streams. The post holder will support the consultants, junior medical staff and other health professionals with the creation of best practice and processes, supporting diary management, workload and co-ordination of appointments and admissions related information for patients and carers.

The post holder will have accurate typing skills, and will ensure that the speciality maintains efficient filing and recording of information systems. They will plan and organise their own time.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

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Useful skills for a Medical Secretary: Click to view

To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.

2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).

4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.

5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.

6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.

7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.

8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.

9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.

10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.

Qualifications:

- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.

- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.

- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.

Additional Skills:

- Time Management: Ability to manage time effectively and meet deadlines.

- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.

- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.

Conclusion

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Medical Secretary inBodelwyddan inBodelwyddan PUBLISHED THU 2 JAN 2025

Betsi Cadwaladr University Health Board r5dOZJ3k

About us You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

About us
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.