Outpatient Clinic Receptionist inSutton-In-Ashfield inSutton-In-Ashfield PUBLISHED THU 14 NOV 2024

Band 2 PERMANENT
MENTAL HEALTH NHS PENSION WEEKEND

Sherwood Forest Hospitals NHS Foundation Trust rsT4TaDy

Part-time hours, The role offers a flexible 15-hour work week, making it suitable for individuals seeking work-life balance.

Generous annual leave, Employees enjoy a substantial annual leave allowance, helping to promote mental health and well-being.

Pension benefits, Access to full pension options provides financial security for staff as they plan for the future.

Diverse work environment, The role includes the opportunity to cover reception in various outpatient areas and possibly at the Ashfield Community Hospital, enhancing experience and skills.

Focus on patient care, The job emphasizes placing patient and customer care at the forefront, offering a fulfilling and meaningful work experience.

Comprehensive training, Regular participation in mandatory training ensures that staff remain knowledgeable and effective in their roles.

Sherwood Forest Hospitals NHS Foundation Trust is seeking a part-time Outpatient Clinic Receptionist for a permanent position in Sutton-In-Ashfield, requiring 15 hours of work per week, including weekends on a rota basis. The ideal candidate should possess strong computer skills, customer care experience—preferably in an office or reception environment—and flexibility to cover different outpatient areas and the Ashfield Community Hospital site as needed. Responsibilities include guiding patients to the appropriate clinics, managing appointments post-consultation, promptly addressing missing outcomes, and participating in mandatory training.

The role emphasises a commitment to patient and customer care, with a focus on detail and service. Employees benefit from generous annual leave, pension options, flexible working arrangements, and various staff benefits. Availability to work any day between 8:00 am and 8:00 pm is required to meet clinic demands, with rotas provided in advance.

?Come and Join our Team of Outpatient Receptionists?

We have a part-time permanent position available working 15 hours per week. Weekend work will be part of this role on a rota basis, to meet the needs of the service, this will be discussed in detail at interviews. As well as a generous annual leave allowance, full pension options, options for flexible working, our staff can take advantage of a huge range of staff benefits.

We are seeking a motivated and enthusiastic individual with a keen eye for detail, dedicated to placing patient and customer care at the forefront of our service.

Requirements:- Proficiency in computer skills and the ability to navigate our various computer systems competently.- Solid customer care skills and prior experience, preferably in an office or reception setting.- Flexibility in your approach to work, including a willingness to cover reception in any Outpatient area. You may also be asked to provide reception coverage at our Ashfield Community Hospital site.- Availability to work any day of the week between 8:00 am and 8:00 pm to accommodate the needs of our clinics (rotas will be provided in advance).- Directing patients to the correct clinic if they are in the wrong area.- Managing outgoing patient appointments once they have been seen by their consultant.- Ensuring prompt handling of all missing outcomes in accordance with the trust's policy.- Regularly participating in mandatory training.

To understand the role in more detail, please read the attached job description and person specification document

About us
To understand the role in more detail, please read the attached job description and person specification document

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

More about MENTAL HEALTH

Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...

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