Quality Improvement Practice DeveloperinGuildfordinGuildfordPUBLISHED THU 31 OCT 2024

Do you have passion for making a difference to the lives of others? Do you have the skills to train and coach people in improvement techniques? Are you able to, both, design and lead improvements projects, and step back to work through others to deliver sustainable results?

The Transformation Team is looking for an experienced person to be a QI Practice Developer. This role works with teams across the Trust to support improvement activities, programmes and projects of all sizes. This financial year, we are particularly focusing on encouraging more staff to learn about and engage in QI so that improvement becomes part of what everyone does when they come to work.

We are looking for an individual that has:o A proven track record of service improvemento Experience in designing and delivering training programmes; and an ability to coach others in improvement techniqueso Leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams to try new thingso The ability to plan complex multi-dimensional projects and programmes; prioritising, adapting plans, resource planning, stakeholder management, and benefits identification, delivery and tracking

The QI Practice Developer has a number of interesting and challenging duties that include:o Leading on complex QI programmes that aim for end to end pathway improvement to ensure our approach is followed, stakeholders are engaged, and quantifiable benefits are madeo Designing, delivering and evaluating QI training and coaching to clinical and non-clinical staff at all levels, which supports the development of QI skills across the Trusto Providing expertise and advice to Trust teams to support identification of problems, designing of appropriate improvement approaches, and evaluation of outcomes

The role is banded as 8a, follows a standard 37.5hrs working week and is substantive within the Team. We expect staff to spend the majority of their time on site, but do allow for some flexible working from home. As a Team, we value continuous professional development and actively encourage and support our staff to build on their skills and knowledge.

About us

The purpose of this role is to facilitate the development of a culture of continuous quality improvement at Royal Surrey through using expert knowledge and skill in improvement methods. By supporting, coaching and leading people in delivering improvement, the post holder helps to deliver the organisations True North and Breakthrough Objectives.

The post holder will provide quality improvement knowledge and expertise to the organisation through training, coaching, and facilitating projects to help make quality improvement the way we do things. They will act as a role model in promoting a culture of improvement and transformation, working with teams at all levels to challenge current practice and deliver significant and quantifiable improvements towards achieving our True North and Breakthrough Objectives.

Using lean thinking as the basis, they will be responsible for developing, documenting and disseminating our quality improvement approach so that we build skill and expertise in quality improvement across the Trust. A key part of the role will be to support the development of others in the organisation in quality improvement methods. In addition, they will support pathway improvement activity that addresses defined organisational priorities and address complex challenges by facilitating change at an individual, team and service level.