Supporter (Individual Giving) CoordinatorinSouthamptoninSouthamptonPUBLISHED FRI 7 MAR 2025
Mountbatten HampshirerHa1qlMz
You’ll play a key role in our fundraising efforts, working closely with the Supporter Lead to coordinate individual giving activities and promote our campaigns. With strong organisational skills and an eye for detail, you'll be responsible for maintaining accurate supporter records and delivering exceptional support that fosters long-term relationships. If you're ready to utilise your skills in a supportive environment and are eager to help us achieve our fundraising goals, we’d love to hear from you! Join us in our mission to create meaningful change for our community.
Are you passionate about charity fundraising?
Do you enjoy delivering high levels of supporter care?
Do have an eye for detail and a positive, can-do approach to your work?
You may be who we need to join our fundraising team!
We are looking for an enthusiastic person with a desire to build relationships with supporters of the hospice, delivering outstanding supporter care to promote long-term giving and fundraising.
You will have a passion for making a difference and be someone who enjoys working as part of a committed and driven team.
If you are friendly and outgoing, have strong organisation skills, and are passionate about charity fundraising, this is the role for you!
Hours:Part time 30 hours per week - to be worked flexibly in accordance with the needs of the service which may include weekends, bank holidays and evenings to support events
The successful candidate will work with the Supporter Lead to coordinate our individual giving activity to maximise income, by acquiring new supporters and developing relationships, which is a key element of this role.
They will coordinate fundraising appeals and promotions of known income streams and deliver aspects of the supporter strategy and programme with high quality care and attention.
You will need to be able to build and maintain relationships with the fundraising team, and Mountbattens supporters. You will have a personable, kind approach to your interactions and have the ability to work with people from all walks of life.
This role requires someone who has a good standard of general education (to GCSE level or equivalent) and strong IT skills, including all Microsoft applications.
About us
Key Tasks
To assist the Supporter Lead to achieve and succeed the fundraising targets set out in the annual budget.
To meet with supporters and where appropriate discuss different ways they can support Mountbatten further.
To maintain accurate supporter records including communications on the supporter database, to ensure a high level of supporter journey.
Internally:
Assist in delivering a schedule of planned fundraising and engagement activities representing Mountbatten and delivering excellent supporter care.
Follow supporter engagement plans in order to maximise life-time value and support to Mountbatten.
Foster good working relationships across the departments to ensure key fundraising messages are communicated and campaign support is available when required.
Externally:
Represent Mountbatten at networking events either in person or online.
Work with agencies and suppliers to deliver campaigns. Including creative agencies, printers, fulfilment houses, and promotional publications/organisations.
Promote in memory giving through a number of avenues including building strong working relationships with local funeral directors.
Education and Training Responsibilities
Keeping up to date with all mandatory training requirements.
To complete all Raisers Edge CRM training requirements.
~~~Please refer to the attached Job Description and Person Specification for the full duties and responsibilities of this role~~~
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