As part of the Administrative Team at Evesham Community Hospital, you'll play a key role in coordinating patient records, managing queries, and supporting the clinical staff on the ground. If you thrive in a busy environment and enjoy the challenge of multi-tasking—from problem-solving to patient liaison—this role is perfect for you. We pride ourselves not only on the care we provide but also on the personal growth opportunities we offer. Join us in fostering a supportive and fulfilling workplace where your contributions truly matter. If you’re ready to be part of something special, we’d love to hear from you!
This is a full time post, we will consider 2 job shares, 15hrs/2 days & 22.5hrs/3 days, Mon-Fri with weekend working on a rotational basis, 1 x late shift 10am to 6pm per week. The Neighbourhood Team provides a 7 day per week service & admin is vital to this.
We are looking for enthusiastic, compassionate team players to work within the admin team for Evesham Broadway, Bredon and Inkberrow (EBBI) Neighbourhood team. The Neighbourhood Team is a multi-discipline team made up of Community Nurses, Physiotherapists, Occupational Therapists and Advanced Nurse Practitioners which supports patients with health needs in their own homes within the local community. The post holder will be part of the admin team which provides a full admin function for the clinical staff, maintaining the patient record system, having direct patient contact answering single point of access telephone queries. The post holder will be based at the NT Hub in Evesham Community Hospital.
We pride ourselves in providing outstanding care to patients across Herefordshire & Worcestershire. We will provide resources to develop & progress a long-term career as well as flexibility, continual professional development & a wide range of wellbeing & support. If you would like to discuss informally, Recruiting Manager details can be found on the top right of the advert.
Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.
The Neighbourhood Team is a busy, dynamic environment to work in. Members of the admin team have to be multi-taskers to the highest degree. They are problem solvers, call centre operatives, data recorders and analysts, secretaries, procurement experts, inhouse pharmacy administrators, patient liaison advisors, IT experts, the go to people to lend an ear and sometimes even a shoulder to cry on.
The Neighbourhood Team admin function is never dull, always changing and extremely fulfilling to be a part of.
Admin work alongside the clinical staff helping them to treat patients in their own homes and avoid hospital admission.
If you are a team player, who enjoys challenging, but rewarding work, in a lovely team with a 'can do' environment, then we'd be happy to hear from you.
About us
This post would be suitable to those who possess excellent written and verbal communication as well as organisational skills, which are required to effectively liaise with a wide range of professionals and patients. They would ideally have NHS experience with direct patient contact and signposting care. The post holder would need to show initiative and a practical problem solving approach and be used to working within a multi-disciplinary team. The post holder should be confident in IT skills, with experience of using databases and Microsoft Office.
For full details of the duties and criteria for the role please refer to the job description and person specification attached.
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