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Emergency Medical Advisor (999 Call Handler) NottinghaminNottinghaminNottinghamPUBLISHED FRI 20 DEC 2024

Band 3: £24,071 to £25,674 a year per annum  PERMANENT 
NHSNIGHTS

East Midlands Ambulance Service NHS TrustFollow East Midlands Ambulance Service NHS Trust

Make a meaningful impact by saving lives and providing support during critical emergencies.
Opportunities for professional growth and development, with clear career progression paths and higher pay grades.
Experience a unique and rewarding work environment, handling diverse emergency and non-emergency situations.
Receive comprehensive training, including ongoing support and mentorship from experienced team members.
Join a dedicated team that operates 24/7, ensuring essential services are available year-round, including holidays.
Strengthen your skills in fast-paced decision-making and effective communication in a high-pressure environment.
Contribute to patient safety and uphold Trust policies, ensuring the highest standards of care.
The role of Emergency Medical Advisor (999 Call Handler) at East Midlands Ambulance Service NHS Trust in Nottingham involves receiving and prioritizing urgent 999 calls from the public and healthcare colleagues. Call handlers provide pre-arrival advice and support during emergencies, operating within a fast-paced, pressurized environment while ensuring excellent care and communication. The position requires strong decision-making skills, teamwork, and computer proficiency.

The successful candidates will undergo a robust training program, including a 5-week full-time training period and several mentoring shifts, with the potential for career progression within the service. Shift work, including nights and public holidays, is essential as the service operates 24/7. Candidates are expected to uphold the Trust's policies, particularly concerning patient safety and care.
Make a meaningful impact by saving lives and providing support during critical emergencies.
Opportunities for professional growth and development, with clear career progression paths and higher pay grades.
Experience a unique and rewarding work environment, handling diverse emergency and non-emergency situations.
Receive comprehensive training, including ongoing support and mentorship from experienced team members.
Join a dedicated team that operates 24/7, ensuring essential services are available year-round, including holidays.
Strengthen your skills in fast-paced decision-making and effective communication in a high-pressure environment.
Contribute to patient safety and uphold Trust policies, ensuring the highest standards of care.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
 


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