ABL Health Ltd rUrYCuVR
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The role is focused on leading ABL Health Mental Health services within the South-West Region, responsible for high-quality delivery and excellent outcomes for clients, families, and communities. This will require developing and enabling a vision for the Region which aligns with the overall strategic aims of the Division and organisation under the guidance of the Divisional Operations Lead for Mental Health.
The role will include operational oversight, performance accountability, high-quality governance and growth of services within the regional portfolio. Alongside engagement with key strategic leaders, system partners, communities to ensure the services are represented and embedded within local communities. The position will provide effective leadership and line management for key personnel, including the Heads of Services and Project Leads.
About us
Principal Accountabilities
- Duties will be focused on predominately leading ABL Health South-West region services.
- To provide leadership of the Region within the context of ABL's strategic plan
- To take responsibility for the operational management of the services
- To be accountable for the outcomes and performance (including contract KPIs)
- To ensure high quality delivery of services
- To maintain high governance standards
- Maintain, develop, and further key strategic relationships with stakeholders, Commissioners, and partners
- To grow the portfolio of service offers across the footprint
- Continually drive innovation, ensuring most contemporary and effective service provision
- To contribute to corporate leadership, governance, and strategic thinking as part of the Senior Leadership team.
Main Duties
- To develop, agree and implement a regional business plan which meets ABL's strategic priorities.
- To use and when necessary, develop new management tools to monitor and identify areas of underperformance; creating robust plans to address, monitor and report progress.
- Accountability for working with the B.I. team to ensure service activity is reported in a robust way and service data is utilised to identify challenges and inform necessary actions.
- To ensure high quality operational systems to provide the best possible care to clients.
- Identify, report, and manage current and emergent risks, leading the implementation of proactive SMART service improvement action plans when required.
- Ensure a high standard of compliance with CQC KLOEs.
- To give direction, manage and support Head of Services and Service Leads within the Region.
- To recruit, train and enable managers within the Region to provide the best possible care to clients and the delivery of contractual obligations.
- Develop and implement strategies which engage local communities and assets within the divisional area and ensure coproduction initiatives drive service evolution.
- Maintain and enhance the relationship with key stakeholders, partners, and Commissioners, facilitating routine Contract Review Meetings / Contract management / reporting schedules alongside service managers.
- To maintain effective internal contract monitoring management systems, leading internal reviews.
- To help support the business development team to grow ABL services within the region through a land and expand strategy and beyond when required.
- Contribute to the setting, review, and management of services budgets. With key colleagues, monitor budgets, regularly reviewing expenditure against agreed targets.
- Prompt and lead ABL Healths services to ensure social impact with engaged communities is embedded as part of contract delivery.
- To support effective recruitment drives to maintain service quality, delivery and outcomes.
- To lead mobilisation of new services.
- To participate in and carry out duties as part of the Senior Leadership team
Competencies
A proven
leader
across several independent disciplines
Effective and efficient
management skills
.
A good
communicator
at all levels.
Ability to collate, produce and review
high-quality
documents
A
proactive
thinker with proven change management skills.
Proven ability to
innovate
Experience in developing individuals and fostering their career advancement, including suitable
coaching
and
mentoring
abilities.
Behavioural:
Motivational
able to motivate and inspire others to succeed
Empowers
- colleagues and creates an environment of trust
Role Model (
Respect
)
Standards sets, maintains and monitors
high standards
Measures of Performance
Outcomes
Responsibility for performance in existing Regional services
Attainment of good and outstanding CQC ratings.
Managing and working efficiently with contract budget restraints
Accountability of robust data and report submissions
People
Management of key stakeholder relations including commissioners
Effective oversight of staff management
Contract staffing efficiency
Staff retention/recruitment
Staff development
Staff morale ensuring this is at the highest level possible
Embed ABL values across the Region
Process
Functioning of business systems
Effective client pathways
Supporting/leading mobilisations and effective transitions into operations
Clients
Client satisfaction
Commissioner satisfaction
Stakeholder feedback
Business development
Contract retention
Expansion of existing business
Development of innovative pilots and practice
The role is focused on leading ABL Health Mental Health services within the South-West Region, responsible for high-quality delivery and excellent outcomes for clients, families, and communities. This will require developing and enabling a vision for the Region which aligns with the overall strategic aims of the Division and organisation under the guidance of the Divisional Operations Lead for Mental Health.
The role will include operational oversight, performance accountability, high-quality governance and growth of services within the regional portfolio. Alongside engagement with key strategic leaders, system partners, communities to ensure the services are represented and embedded within local communities. The position will provide effective leadership and line management for key personnel, including the Heads of Services and Project Leads.
About us
Principal Accountabilities
- Duties will be focused on predominately leading ABL Health South-West region services.
- To provide leadership of the Region within the context of ABL's strategic plan
- To take responsibility for the operational management of the services
- To be accountable for the outcomes and performance (including contract KPIs)
- To ensure high quality delivery of services
- To maintain high governance standards
- Maintain, develop, and further key strategic relationships with stakeholders, Commissioners, and partners
- To grow the portfolio of service offers across the footprint
- Continually drive innovation, ensuring most contemporary and effective service provision
- To contribute to corporate leadership, governance, and strategic thinking as part of the Senior Leadership team.
Main Duties
- To develop, agree and implement a regional business plan which meets ABL's strategic priorities.
- To use and when necessary, develop new management tools to monitor and identify areas of underperformance; creating robust plans to address, monitor and report progress.
- Accountability for working with the B.I. team to ensure service activity is reported in a robust way and service data is utilised to identify challenges and inform necessary actions.
- To ensure high quality operational systems to provide the best possible care to clients.
- Identify, report, and manage current and emergent risks, leading the implementation of proactive SMART service improvement action plans when required.
- Ensure a high standard of compliance with CQC KLOEs.
- To give direction, manage and support Head of Services and Service Leads within the Region.
- To recruit, train and enable managers within the Region to provide the best possible care to clients and the delivery of contractual obligations.
- Develop and implement strategies which engage local communities and assets within the divisional area and ensure coproduction initiatives drive service evolution.
- Maintain and enhance the relationship with key stakeholders, partners, and Commissioners, facilitating routine Contract Review Meetings / Contract management / reporting schedules alongside service managers.
- To maintain effective internal contract monitoring management systems, leading internal reviews.
- To help support the business development team to grow ABL services within the region through a land and expand strategy and beyond when required.
- Contribute to the setting, review, and management of services budgets. With key colleagues, monitor budgets, regularly reviewing expenditure against agreed targets.
- Prompt and lead ABL Healths services to ensure social impact with engaged communities is embedded as part of contract delivery.
- To support effective recruitment drives to maintain service quality, delivery and outcomes.
- To lead mobilisation of new services.
- To participate in and carry out duties as part of the Senior Leadership team
Competencies
A proven
leader
across several independent disciplines
Effective and efficient
management skills
.
A good
communicator
at all levels.
Ability to collate, produce and review
high-quality
documents
A
proactive
thinker with proven change management skills.
Proven ability to
innovate
Experience in developing individuals and fostering their career advancement, including suitable
coaching
and
mentoring
abilities.
Behavioural:
Motivational
able to motivate and inspire others to succeed
Empowers
- colleagues and creates an environment of trust
Role Model (
Respect
)
Standards sets, maintains and monitors
high standards
Measures of Performance
Outcomes
Responsibility for performance in existing Regional services
Attainment of good and outstanding CQC ratings.
Managing and working efficiently with contract budget restraints
Accountability of robust data and report submissions
People
Management of key stakeholder relations including commissioners
Effective oversight of staff management
Contract staffing efficiency
Staff retention/recruitment
Staff development
Staff morale ensuring this is at the highest level possible
Embed ABL values across the Region
Process
Functioning of business systems
Effective client pathways
Supporting/leading mobilisations and effective transitions into operations
Clients
Client satisfaction
Commissioner satisfaction
Stakeholder feedback
Business development
Contract retention
Expansion of existing business
Development of innovative pilots and practice
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