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Improvement ManagerinCardiffinCardiffPUBLISHED THU 17 OCT 2024

Band 7: £46,840 to £53,602 a year per annum  PERMANENT  GOOD SALARY 

NHS

Public Health WalesFollow Public Health Wales

Public Health Wales is seeking an Improvement Manager to join their Improvement Cymru team in Cardiff. This full-time permanent role focuses on enhancing patient safety across NHS Wales by partnering with various organisations to implement sustainable and measurable improvements in health and care services. The successful candidate will engage in initiatives such as the Safe Care Together program and collaborate with global improvement experts, Welsh Government, and other NHS teams. This position will involve coaching NHS colleagues, working regionally and nationally, and requires flexibility for travel across Wales.

The role is designed for individuals with a strong passion for improvement and a desire to develop their skills in Improvement Science. Applicants from diverse backgrounds, including those from outside the NHS, are encouraged to apply. While the ability to speak Welsh is desirable, it is not a requirement, and both English and Welsh speakers are welcome.

Here are 5 questions you could be asked if you apply for this job: Start practice interview...
1. Can you tell us about your career journey and what led you to apply for the Improvement Manager position with Improvement Cymru?
2. What does patient safety mean to you, and why is it important in the context of NHS Wales?
3. How do you stay updated with recent trends and developments in healthcare improvement and quality assurance?
4. Can you provide an example of a successful improvement project you have led or been involved in? What were the outcomes?
5. Describe your experience with coaching and mentoring healthcare professionals. How do you approach these relationships?
See all questions
1. Can you tell us about your career journey and what led you to apply for the Improvement Manager position with Improvement Cymru?
2. What does patient safety mean to you, and why is it important in the context of NHS Wales?
3. How do you stay updated with recent trends and developments in healthcare improvement and quality assurance?
4. Can you provide an example of a successful improvement project you have led or been involved in? What were the outcomes?
5. Describe your experience with coaching and mentoring healthcare professionals. How do you approach these relationships?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for an Improvement Manager:
To work as an Improvement Manager in the UK, you should possess a combination of technical, analytical, and interpersonal skills. Here are some key skills and qualifications that are often sought for this role:
1. Project Management: Proficiency in project management methodologies (such as PRINCE2, Agile, or Six Sigma) to plan, execute, and oversee improvement projects.
2. Analytical Skills: The ability to analyze data, identify trends, and make data-driven decisions to improve processes.
3. Process Improvement Techniques: Knowledge of process improvement methodologies like Lean, Kaizen, or Total Quality Management (TQM).
4. Change Management: Skills in managing and guiding organizational change, including understanding the human element involved in change initiatives.
5. Communication Skills: Strong verbal and written communication skills to present findings, facilitate meetings, and engage with stakeholders at all levels.
6. Interpersonal Skills: The ability to build relationships, influence others, and work effectively in cross-functional teams.
7. Problem-Solving Skills: Capability to identify problems, brainstorm solutions, and implement the most effective course of action.
8. Stakeholder Management: Experience in managing relationships with key stakeholders, understanding their needs, and working collaboratively.
9. Financial Acumen: Understanding financial principles and cost management to support improvement initiatives that align with budgetary considerations.
10. Adaptability: Flexibility to adapt to changing environments and shifting priorities as improvement initiatives evolve.
11. Attention to Detail: The ability to pay close attention to details to ensure accuracy and quality in improvement efforts.
12. Technical Skills: Familiarity with relevant software tools for data analysis, project management, and reporting (e.g., Excel, Power BI, or specific project management software).
Qualifications
- Educational Background: A degree in management, engineering, business administration, or a related field is often preferred.
- Certifications: Professional certifications in relevant areas (e.g., Six Sigma Green Belt/Black Belt, Lean Management, or Project Management Professional (PMP)) can enhance your qualifications and credibility.
Experience
- Relevant work experience in continuous improvement, operational excellence, or a related field is typically required. Experience leading teams and successful projects is also beneficial.
 


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