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IT Support TechnicianinHorleyinHorleyPUBLISHED TUE 3 DEC 2024

£27,550.38 to £34,255.43 a year Pro-rata depending on experience (band 5 on the ABC pay scale)  PERMANENT 

Alliance for Better Care CICFollow Alliance for Better Care CIC

Essential Role, As an IT Support Technician, you play a crucial role in ensuring the smooth operation of technology, making you an integral part of the organization.
Diverse Responsibilities, The job involves a variety of tasks, from troubleshooting to system updates, ensuring that no two days are the same.
Team Collaboration, You'll have the opportunity to work closely with other IT professionals, fostering a collaborative and supportive work environment.
Customer Interaction, Providing exceptional customer service to end-users enhances your communication skills and allows you to make a direct impact on user satisfaction.
Professional Growth, You will gain experience in managing network security, user accounts, and system performance, which are valuable skills in the IT industry.
Project Involvement, Supporting company-wide projects and the rollout of new software gives you exposure to innovative technologies and processes.
Job Security, With the increasing reliance on technology in various sectors, IT Support Technicians are in high demand, providing strong job stability.
The IT Support Technician role at Alliance for Better Care CIC in Horley is crucial for ensuring the smooth operation of technology within the organisation. The technician will be responsible for troubleshooting and resolving technical issues, performing system updates, and delivering excellent customer service to end-users. Key duties include providing both desk-side and remote support, maintaining and configuring hardware and software, managing user accounts, and collaborating with IT professionals to uphold network security and optimize system performance.

In addition to daily support tasks, the IT Support Technician will contribute to company-wide projects related to new software implementations aimed at improving services and internal processes. The role involves maintaining technical documentation, ensuring accurate logs for equipment and software, and assisting with user access audits as needed, positioning the technician as a vital player in the organisation's digital infrastructure and transformation efforts.
Essential Role, As an IT Support Technician, you play a crucial role in ensuring the smooth operation of technology, making you an integral part of the organization.
Diverse Responsibilities, The job involves a variety of tasks, from troubleshooting to system updates, ensuring that no two days are the same.
Team Collaboration, You'll have the opportunity to work closely with other IT professionals, fostering a collaborative and supportive work environment.
Customer Interaction, Providing exceptional customer service to end-users enhances your communication skills and allows you to make a direct impact on user satisfaction.
Professional Growth, You will gain experience in managing network security, user accounts, and system performance, which are valuable skills in the IT industry.
Project Involvement, Supporting company-wide projects and the rollout of new software gives you exposure to innovative technologies and processes.
Job Security, With the increasing reliance on technology in various sectors, IT Support Technicians are in high demand, providing strong job stability.

 


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