Department Support Volunteer - West Cumberland inWhitehaven inWhitehaven PUBLISHED WED 23 OCT 2024

NCIC Diabetic Foot Department Support Volunteer:

What is the purpose of the role?

The volunteer will be located in the diabetic foot clinic at West Cumberland Hospital where they will welcome outpatients and visitors, help people navigate their way around the department/hospital and reassure and support people who are attending clinics and appointments or are visiting friends or family.

Arriving at a busy hospital for an appointment or visit can be a stressful experience for anyone. For older people, the experience can be particularly overwhelming.

This is a voluntary role.

What tasks can this role include?

• Provide practical help, offering advice and directions.
• Escort patients and visitors to wards or departments.
• Physically pushing wheelchair bound patients from different outpatient locations. E.g., helping wheelchair bound patients or taking ambulatory patients from one department to another, this will involve walking for up to 10min going between floors (you will be required to undertake some training on the safe use of wheelchairs by our "Moving & Handling" team prior to commencement).
• Seeking out people who are looking lost or in need of assistance and helping them.
• Offering companionship, comfort and support to patients.
• Locating wheel chairs if required.
• You willnot be asked to lift patients at anytime

This might be the role for you if:

• You have the ability to communication with all groups of people.
• Physically able to push a patient in a wheelchair, maximum distance would be no more than 10minutes going between floors.
• Friendly, approachable personality.
• Helpful and accommodating manner.

About us

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

• If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

• youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
• the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: , or email:

Unlock Tel: , email or complete the online form on the Unlock website

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS).

A Standard DBS check will be required for this volunteering post.The DBS check is free of charge for volunteers.