Administrator inBristol inBristol PUBLISHED MON 16 DEC 2024

Band 3: £24,071 to £25,674 a year per annum, pro rata PERMANENT GOOD SALARY

Sirona care & health CIC rSApwpnb

The Administrator role at Sirona care & health CIC in Bristol involves providing essential administrative support to the Community Transfer of Care Hub (CToCH), which aims to facilitate safe and timely discharges from acute hospital beds for service users. The successful candidate will collaborate with various healthcare professionals and organisations to enhance patient experiences, maintain accurate records, and manage data collection that reflects the effectiveness of service delivery. Responsibilities include answering inquiries, maintaining databases, and ensuring smooth communication with staff, service users, and other stakeholders within the health community.

This position is integral to the development of innovative workflows in partnership with acute hospitals and local authorities, operating seven days a week from 08:00 to 18:00, including Bank Holidays. Candidates must be UK-based as the organisation cannot provide sponsorship, and applicants requiring a visa must have a minimum of 12 months remaining until expiry from the start date.

Are you an Administrator looking for a community job in a developing service?

Our Community Transfer of Care Hub (CToCH) service is looking for an enthusiastic administrator to support the clinical and admin teams.

There is a focus on data collection to evidence the difference new ways of working are having on flow through the system, bed days saved and improved patient experience. The post will require you to work in close collaboration with colleagues from acute hospitals, social care, primary care, Pathway 2 home providers and our Integrated Care Board (ICB) and really make a difference for these service users and their families.

We are developing new ways of working alongside acute hospital and local authority colleagues to support the service users admitted to acute hospital beds to leave hospital in a safe and timely way and maximise capacity of community resources.

The Service currently operates 08:00 - 18:00 7 days a week including Bank Holidays.

This role supports the delivery of the admin component within the Community Transfer of Care Hub (CToCH).

As a CToCH administrator, you will work alongside the Admin lead to provide comprehensive admin support to health and social care professionals, hospitals, GPs, service-users, their relatives and carers and other stakeholders both within Sirona and in the wider health community.

You will be required to answer telephone enquiries in a friendly and professional manner, ensuring effective andaccessible communication with staff, service users, the general public and any others as appropriate.

This admin role involves maintaining accurate and up to date patient records and data collated in the Sirona IT systems the electronic patient record, data bases and locally held spreadsheets.

About us
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

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Useful skills for an Administrator: Click to view

To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:

Technical Skills:

1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).

2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.

3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.

4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.

5. Record Keeping: Ability to maintain and manage physical and digital filing systems.

Soft Skills:

1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.

2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.

3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.

4. Problem-Solving: Capability to identify issues and provide practical solutions.

5. Teamwork: Willingness to work collaboratively with others in a team environment.

Interpersonal Skills:

1. Customer Service: Skills in dealing with clients and providing excellent service when required.

2. Professionalism: Maintaining a professional demeanor within the workplace.

3. Adaptability: Flexibility to adapt to changing situations and demands.

Additional Considerations:

- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.

- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.

- References: Good references from previous employers can enhance your application.

Continuous Learning:

- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.

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