Prisons Senior Engagement Officer inWinchester inWinchester PUBLISHED
WED 30 OCT 2024
ABL Health Ltd rUrYCuVR
Candidates should have experience in the criminal justice system, possess strong communication skills, and demonstrate a passion for improving health outcomes in secure environments. The role requires the ability to manage diverse groups, work collaboratively with prison staff, and adapt to various challenges while promoting ABL Health's core values. This position offers exciting opportunities for professional development and aims to empower prisoners to influence the services they receive.
Do you have experience of working in prisons or the wider criminal justice system?
The Senior Engagement Officer will provide a vital role in ensuring that those in custody are able to influence decisions made about the healthcare services and delivery of services within their secure establishments.
The post holder will work as part of our Prison Patient Engagement Team and will be located in the South East, ensuring the successful delivery of our NHS commissioned contract. The post holder will be working directly with vulnerable and seldom heard groups of prisoners by getting their feedback on the healthcare they receive and supporting them to make recommendations for improvements. This includes exploring the care they receive from doctors, nurses, mental health provisions, sexual health and much more.
This is a really exciting opportunity to join our growing service with lots of opportunities for development and growth!
We welcome applications from candidates with lived experience.
Some of the essential criteria for the role:
- Experience of working within the criminal justice system.
- Experience of working with people with lived experience (PwLE).
- Ability to communicate effectively both verbally and in writing at all levels, with individuals, groups, organisations and the public
- Ability to deal calmly and effectively with conflict.
- Ability to work with groups from different backgrounds and cultures.
- Willingness to work within ABLs core values.
- Work flexibly and adapt to suit service need.
- The ability to travel independently across the organisational footprint
About us
This role requires you to develop, and maintain, relationships with several stakeholders, such as the prison, health and justice commissioners, healthcare managers and the prisoners themselves.
The post holder will need to be motivated to, and passionate about working with those in custody, have knowledge of custodial settings and the client groups in these settings, as well as the challenges that they face.
Main Duties and responsibilities:
Working closely with prisoners, and prison staff, to organise and facilitate quarterly patient engagement activities in the form of face-to-face focus groups, 1:1 and telephone interviews, written communication methods across the prison estate.
Support with additional projects as requested with specific healthcare topics including procurements of prison healthcare.
Provide feedback from prison visits in the form of balanced reports; qualitative and quantitative.
Support the business development team with new opportunities.
Work closely with NHS Commissioners to ensure successful delivery of the contract.
Where directed attend networking events to broaden knowledge, business opportunities and promote the ethos and vision of ABL Health.
Attending prison training as requested to ensure knowledge and understanding of processes and security.
Attend training as required to maintain a good understanding of criminal justice and health.
Skills & Competencies required:
A passion for reducing health inequalities; particularly within secure settings.
A hard-working approach and good problem-solving skills.
Confidence, and experience, in working in challenging environments.
A real motivation to influence change and support those with Lived Experience.
Someone who can live and breathe the ABL values!
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