Gtd Healthcare rUV7YSdU
In addition to these responsibilities, the Operations Officer will work towards achieving annual quality improvement plans and contribute to monitoring performance metrics. The role emphasises a patient-centered approach, encouraging user and caregiver involvement in service delivery and redesign. Overall, this position aims to nurture staff development while promoting exceptional healthcare services to patients and the community.
gtd healthcare is one of the largest NHS commissioned Primary and Urgent care providers in North West England. We have an exciting opportunity for an Operations Officer to join our Preston and Chorley hospitals.
The Operations Officer will have the opportunity to work within the wider operations team to meet the needs of the service, which will involve working in our localities. To provide support to the Operations Manager, Head of Locality and leadership to all staff in the locality ensuring quality of service delivery is maintained and developed in line with annual quality improvement plans.
The post holder will be a developing manager who will act in accordance with our vision and values. As a Operations Officer, you will act as a positive role model supporting junior staff whilst working flexibly within urgent care to provide quality, high performing services.
We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.
As an Operations Officer, your duties and responsibilities will include:
- Supporting leadership throughout our teams and management of the integrated service operations, ensuring quality standards and targets are met.
- Develop positive and effective working relationships with other gtd departments to facilitate the accurate and timely communication of information concerning patient flow, patient safety, operational issues, staffing levels and quality assurance.
- Promote positive and effective working relationships with commissioners, other health care providers and other key partners to support an integrated approach to high quality patient care.
- Participate in the maintenance of quality assurance systems and processes across the service and its activities.
- In partnership with other clinical teams, collaborate on improving the quality of patient care, flow and the shared use of resources.
- Support the development of effective methods of monitoring and quality assuring the performance of the Operations function.
- Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
- Work proactively within the team to support and develop user and carer involvement in service delivery and service redesign to ensure the development of patient centred care.
About us
Leadership and support for others
One of our core values is to look after people. We understand that looking after our staff supports high quality patient care. We are looking for person to support leadership throughout our teams.
To support the management of the integrated service operations, ensuring quality standards and targets are met.
To be a member of gtd operations team working to provide a range of high-quality clinical services.
Communication
Develop positive and effective working relationships with other gtd departments to facilitate the accurate and timely communication of information concerning patient flow, patient safety, operational issues, staffing levels, quality assurance information, operational processes & procedures.
Promote positive and effective working relationships with commissioners, other health care providers and other key partners to support an integrated approach to high quality patient care.
Delivering a Quality Service
Put patients first and give great quality care.
Participate in the maintenance of quality assurance systems and processes across the service and its activities.
In partnership with other clinical teams, collaborate on improving the quality of patient care, flow and the shared use of resources.
Performance & Systems Management
Support the development of effective methods of monitoring and quality assuring the performance of the Operations function.
Share systems knowledge and understanding within the business to enhance the quality of services delivered.
Leadership Personal and People Development
Actively promote the workplace as a learning environment, encouraging everyone to learn from each other and from external good practice.
Encourage reflective practice within the team demonstrating a positive and supportive approach.
Work proactively within the team to support and develop user and carer involvement in service delivery and service redesign to ensure the development of patient centered care.
Other duties:
Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.
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