Resuscitation Training Support Officer inAgreed on appointment inAgreed on appointment PUBLISHED WED 8 JAN 2025

Band 3: £24,433 to £26,060 a year per annum PERMANENT

Cwm Taf Morgannwg University Health Board rODpr9cH

The Resuscitation Training Support Officer at Cwm Taf Morgannwg University Health Board will play a crucial role in the planning and coordination of resuscitation training courses for staff. The position involves managing bookings, communicating with delegates about course details, and ensuring minimal cancellations. The officer will also provide administrative support, help maintain online content, and assist in organizing significant events like conferences. This role requires strong communication skills, the ability to prioritize tasks in a busy environment, and a willingness to adapt the role as needed while working independently within established policies.

The post holder will be the primary contact for course-related inquiries and will contribute to the smooth operation of the Resuscitation Training Department. Flexibility is essential as the role may require travel across different sites within the health board to fulfill its responsibilities effectively.

Resuscitation Training is an integral part of Cwm Taf Morgannwg University Health Board (UHB), who work to ensure that relevant training is provided to all staff groups, to ensure that they are supported in delivering safe and efficient patient care through quality placements.

The post holder will support the Resuscitation Training Department in ensuring courses are planned and delegates are notified of the venue and dates in advance to minimise cancellations. The post holder will also act as the main point of contact for all staff regarding booking, confirming and cancelling their places which will require excellent communication and listening skills.

The post holder will work as part of the Resuscitation Training team, will act independently within clearly defined occupational policies with work managed rather than supervised, providing a range of administrative support and effectively deliver and prioritise a wide range of duties to support the function of the Department.

The post holder will also be required to work flexibly within a busy working environment and develop the role and alter its scope as appropriate.

The post holder will :

Assist in the planning and implement of the various courses.

Assist with course booking arrangements and prioritising their own workload.

Deal with day-to-day general enquiries for all aspects of the, courses offered by the Department, using own judgement to reply to queries.

Be responsible for training room bookings.

Distribute accurate course details and information in good time to agreed deadlines.

Assist in the ongoing maintenance of the Internet/Intranet/Apps and Social Media content and information to promote the Department and what is offered to staff/students.

Support the co-ordination of, and be involved in the delivery of large events such as conferences. This will include booking venues, organising equipment, catering and liaising with staff at all levels to ensure the event runs efficiently.

Be able to travel throughout the UHB in a timely manner to undertake the role across various sites.