Patient Pathway Co-ordinator inSouthampton inSouthampton PUBLISHED
WED 13 NOV 2024
Practice Plus Group riCQFlt5
The Patient Pathway Coordinator will join the administration team at Practice Plus Group, focusing on specialties including Orthopaedics, Gynaecology, ENT, and Ophthalmology. This full-time, permanent role involves managing appointment bookings for outpatient visits, surgeries, and post-operative reviews while liaising with referrers and external diagnostic services. Key responsibilities include high levels of patient interaction via phone and in reception, ensuring a high-quality patient experience in a clean environment.
Working hours are Monday to Friday, 9:30 AM to 5:30 PM, with some flexibility required for covering sickness and annual leave. Candidates should have strong organizational and customer service skills, with prior experience in a similar environment preferred.
In return, the position offers increased annual leave with service, a range of wellbeing benefits, and opportunities for professional development.
UNLOCK YOUR BEST WORK LIFE
+ make a difference for every patient
We are looking for a Patient Pathway Coordinator to join our energetic and enthusiastic administration team. Our administration and customer service hubs are organised by specialties which include Orthopaedics, Gynaecology, ENT and Ophthalmology. Each team is responsible for all appointment bookings, from the first Outpatient visit, to surgery and post-operative reviews and includes liaison with referrers and external providers of diagnostic services. As an integral part of the hospital, you will have a high level of patient contact over the telephone and in reception areas. Our focus at all times is on ensuring that our patients receive high quality service and treatment quickly, in clean and comfortable surroundings. This is a full-time permanent position Working Monday to Friday, from 9.30am - 5.30pm Some flexibility to cover sickness and annual leaveYou will be an experienced administrator with
- Strong organisational and customer service skills
- Experience working within a similar environment would be an advantage
- A sincere desire to be part of a team that takes great pride in helping patients
- Increased annual leave with years of service
- 8am-6pm shifts split across 5 days (Monday-Saturday).
- An extensive range of wellbeing and lifestyle benefits
- The support you need to grow in your role and continue your professional development
About us
UNLOCK YOUR BEST WORK LIFE
+ make a difference for every patient
We are looking for a Patient Pathway Coordinator to join our energetic and enthusiastic administration team. Our administration and customer service hubs are organised by specialties which include Orthopaedics, Gynaecology, ENT and Ophthalmology. Each team is responsible for all appointment bookings, from the first Outpatient visit, to surgery and post-operative reviews and includes liaison with referrers and external providers of diagnostic services. As an integral part of the hospital, you will have a high level of patient contact over the telephone and in reception areas. Our focus at all times is on ensuring that our patients receive high quality service and treatment quickly, in clean and comfortable surroundings. This is a full-time permanent position Working Monday to Friday, from 9.30am - 5.30pm Some flexibility to cover sickness and annual leavePlease wait...this will take a moment...