Candidates should have a strong background in administration and team management, with the ability to handle complex issues professionally. The ideal individual will exhibit leadership skills, prioritize tasks effectively, and possess excellent communication capabilities, all while delivering high standards of customer service within the Pharmacy directorate.
Are you a detail-orientated administration wiz looking to take on a new challenge? If so, we might just have the role for you!
We are seeking an energetic, friendly Administration and Rota Support Manager to lead a team within our Pharmacy directorate. This role requires a proactive individual skilled in managing people, processes, and productivity, ensuring a high-quality, efficient service across multiple sites. You will be responsible for overseeing administrative functions, including managing electronic rosters, tracking leave, organizing meetings, and ensuring service standards align with Trust policies.
In this role, you will support and monitor the performance of the administration team, taking ownership of the planning and prioritisation of tasks to maintain effective service delivery. A significant part of your role will involve troubleshooting and improving rostering and record management, ensuring smooth communication between pharmacy leadership, team members, and other stakeholders.
We're looking for a candidate with experience in administration and staff management, capable of handling escalated issues professionally and sensitively. This role will suit someone who can lead by example, prioritise tasks effectively, and communicate with clarity and confidence.
If you're committed to excellence in customer service, adept at team management, and ready to contribute to the success of our Pharmacy directorate, we would love to hear from you.
- Manages the people, processes and performance of an administration team within the pharmacy directorate
- Manages the planning and prioritisation of the work associated with their team and organises all activities in order to achieve a cost effective, productive, high quality service.
- Provides cross site support to enable co-operation within and amongst teams.
- Provide support to record and monitor leave, book locums, interrogate rotas and to identify and act on problems with electronic rostering systems.
About us
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
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