Healthcare Support Worker inStoke-on-Trent inStoke-on-Trent PUBLISHED 7 NOV 2024

Band 3: £24,071 to £25,674 a year Pro rata, per annum  PERMANENT  GOOD SALARY 

Communicates with service users and families, all members of the multi-disciplinary team and with external agencies using a variety of methods including Information.

We are looking to recruit to a full time, permanent, Band 3 Healthcare Support Worker. This post will support the Autism Assessment Service and the successful candidate will assist the team in delivering timely assessment and evidenced based post-diagnostic support with service users. The successful candidate will also have a role in undertaking some administration duties to support the team.

Our Trust is on an incredible journey of innovation and we'd like you to be part of it. To excel, you will be an enthusiastic, caring and compassionate registered professional who is looking to work within a Trust that is ambitious to perform well and has been told by the CQC that it is the fastest improving mental health trust in the Country.

  • To provide targeted support to service users and/or their families.
  • To assist Registered Professionals in assessments and post-diagnostic support.
  • Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. service users, and carers,)
  • Liaison with partner services and
  • Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing.
  • Handling telephone queries including a shared responsibility for reception
  • Assisting service users /relatives during incidental

About us

The post holder will undertake the following duties and responsibilities at all times demonstrating the competences assigned to the role detailed in the associated KSF outline:

  1. Communicates with service users and families, all members of the multi-disciplinary team and with external agencies using a variety of methods including Information
  2. Regularly reports and effectively communicates the status of the Autism Assessment service users in care records and verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary
  3. Relates appropriately with service user, carers, colleagues and others at all times maintaining professional boundaries.
  4. At all times ensures that own actions, support the equality, diversity, rights and responsibilities of
  5. Identifies, minimizes and reports risks of danger, harm and abuse to senior
  6. At all times minimizes risks to self and others by undertaking safe working
  7. At all times works within agreed and established Trust policy and operational procedures.
  8. Works with other Trust services to promote seamless service-user person centered care from referral/admission, to transfer and discharge on identified care

We are looking to recruit to a full time, permanent, Band 3 Healthcare Support Worker. This post will support the Autism Assessment Service and the successful candidate will assist the team in delivering timely assessment and evidenced based post-diagnostic support with service users. The successful candidate will also have a role in undertaking some administration duties to support the team.

Our Trust is on an incredible journey of innovation and we'd like you to be part of it. To excel, you will be an enthusiastic, caring and compassionate registered professional who is looking to work within a Trust that is ambitious to perform well and has been told by the CQC that it is the fastest improving mental health trust in the Country.

  • To provide targeted support to service users and/or their families.
  • To assist Registered Professionals in assessments and post-diagnostic support.
  • Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. service users, and carers,)
  • Liaison with partner services and
  • Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing.
  • Handling telephone queries including a shared responsibility for reception
  • Assisting service users /relatives during incidental

About us

The post holder will undertake the following duties and responsibilities at all times demonstrating the competences assigned to the role detailed in the associated KSF outline:

  1. Communicates with service users and families, all members of the multi-disciplinary team and with external agencies using a variety of methods including Information
  2. Regularly reports and effectively communicates the status of the Autism Assessment service users in care records and verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary
  3. Relates appropriately with service user, carers, colleagues and others at all times maintaining professional boundaries.
  4. At all times ensures that own actions, support the equality, diversity, rights and responsibilities of
  5. Identifies, minimizes and reports risks of danger, harm and abuse to senior
  6. At all times minimizes risks to self and others by undertaking safe working
  7. At all times works within agreed and established Trust policy and operational procedures.
  8. Works with other Trust services to promote seamless service-user person centered care from referral/admission, to transfer and discharge on identified care



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