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Medical ReceptionistinLeedsinLeedsPUBLISHED FRI 7 MAR 2025

 PERMANENT BONUS

Bevan Community Benefit SocietyFollow Bevan Community Benefit Society

Opportunity to make a meaningful impact in the healthcare field by supporting patients and the Primary Health Care Team.
Working in a supportive and friendly team environment that values collaboration and effective communication.
Developing strong interpersonal skills by interacting with a diverse range of patients from various backgrounds and cultures.
Gaining experience in a challenging yet rewarding role that enhances organisational and multitasking abilities.
Contributing to the maintenance of patient confidentiality, emphasizing the importance of trust in healthcare.
Potential to develop expertise in using healthcare management software like SystmOne, enhancing technical skills.
Engaging in initiatives that tackle health inequality, promoting social change and community well-being.
Are you seeking a meaningful role that contributes to better health and wellbeing? Join us as a Healthcare Coordinator/Medical Receptionist with Bevan Community Benefit Society in Leeds, and be part of a dedicated team making a real difference in the lives of our diverse patients. We're looking for someone passionate and compassionate, ready to support our doctors and healthcare team while ensuring every visitor feels welcome and valued.

In this dynamic position, you’ll use your people skills and organisational talents to provide exceptional service while maintaining the confidentiality and dignity that every patient deserves. If you have experience working with a variety of backgrounds, and possess excellent communication and computer skills (knowledge of SystmOne is a bonus), we want to hear from you. Your commitment to improving health equality and your ability to thrive under pressure will be key in this rewarding role. Embrace the opportunity to make a positive impact in your community today!
Opportunity to make a meaningful impact in the healthcare field by supporting patients and the Primary Health Care Team.
Working in a supportive and friendly team environment that values collaboration and effective communication.
Developing strong interpersonal skills by interacting with a diverse range of patients from various backgrounds and cultures.
Gaining experience in a challenging yet rewarding role that enhances organisational and multitasking abilities.
Contributing to the maintenance of patient confidentiality, emphasizing the importance of trust in healthcare.
Potential to develop expertise in using healthcare management software like SystmOne, enhancing technical skills.
Engaging in initiatives that tackle health inequality, promoting social change and community well-being.

Useful skills for a Medical Receptionist:
To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.
2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.
3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.
4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.
5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.
6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.
7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.
8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.
9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.
10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.
11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.
12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.
 


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