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Receptionist/ AdministratorinOldhaminOldhamPUBLISHED FRI 8 NOV 2024

Depending on experience  PERMANENT  GOOD SALARY 

Leesbrook SurgeryFollow Leesbrook Surgery

Opportunities for personal and professional development through training programs and performance reviews.
A chance to make a significant impact on patient care by being the first point of contact and helping to coordinate services.
Work in a supportive and experienced team environment, promoting collaboration and teamwork.
Maintain a high level of workplace communication, facilitating smooth interactions between patients and healthcare professionals.
Flexible working hours with a part-time schedule, allowing for a balance between work and personal life.
Engagement in healthcare administration, contributing to the efficiency and organization of the practice.
Involvement in various tasks that enhance diverse skills, including IT, customer service, and problem-solving.
Leesbrook Surgery in Oldham is seeking a Medical Receptionist to join their experienced team, working 25 hours per week from 8 am to 1 pm. The ideal candidate should possess strong IT and administrative skills, be a flexible team player, and demonstrate excellent telephone etiquette, with a commitment to providing patient-focused service. Key responsibilities include managing patient appointments, handling medical records, sorting mail, assisting with prescriptions, maintaining a tidy reception area, and ensuring patient confidentiality at all times.

Additionally, the post holder will support the practice's administration, assist colleagues during absences, participate in training programs for personal development, and promote health and safety standards. The role requires effective communication with patients and team members, upholding equality and diversity, and contributing to the overall quality and efficiency of the practice.
Opportunities for personal and professional development through training programs and performance reviews.
A chance to make a significant impact on patient care by being the first point of contact and helping to coordinate services.
Work in a supportive and experienced team environment, promoting collaboration and teamwork.
Maintain a high level of workplace communication, facilitating smooth interactions between patients and healthcare professionals.
Flexible working hours with a part-time schedule, allowing for a balance between work and personal life.
Engagement in healthcare administration, contributing to the efficiency and organization of the practice.
Involvement in various tasks that enhance diverse skills, including IT, customer service, and problem-solving.

Here are 5 questions you could be asked if you apply for this job: Start practice interview...
1. Can you tell us about your previous experience in a medical reception or administrative role?
2. What specific clerical duties have you performed that you believe would be relevant to this position?
3. IT and Administration Skills
4. What computer systems or software applications have you used in your previous roles, and how proficient are you with them?
5. How do you ensure accuracy when entering patient information or managing medical records?
1. Can you tell us about your previous experience in a medical reception or administrative role?
2. What specific clerical duties have you performed that you believe would be relevant to this position?
3. IT and Administration Skills
4. What computer systems or software applications have you used in your previous roles, and how proficient are you with them?
5. How do you ensure accuracy when entering patient information or managing medical records?
Useful skills for a Receptionist/Administrator:
To work as a Receptionist/Administrator in the UK, there are several key skills and qualifications that are typically sought after by employers. Here’s a breakdown of essential skills:
1. Communication Skills
- Verbal Communication: Clear and polite communication with clients, customers, and colleagues.
- Written Communication: Proficiency in writing emails, memos, and reports.
2. Customer Service Skills
- Ability to handle inquiries and complaints professionally and courteously.
- A friendly and approachable demeanor to create a welcoming atmosphere.
3. Organisational Skills
- Ability to manage time effectively and prioritize tasks.
- Keeping track of appointments, schedules, and deadlines.
4. Administrative Skills
- Proficiency in office procedures, including filing, record-keeping, and data entry.
- Familiarity with managing correspondence, handling invoices, and maintaining office supplies.
5. IT Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Familiarity with office equipment like printers, photocopiers, and telecommunication systems.
6. Attention to Detail
- Ability to ensure accuracy in tasks such as data entry, scheduling, and document preparation.
- Careful attention to detail in correspondence and reports.
7. Problem-Solving Skills
- Ability to resolve issues independently and think critically when faced with challenges.
8. Interpersonal Skills
- Ability to work well with others and build positive relationships with staff and clients.
- Teamwork skills to collaborate effectively in a busy office environment.
9. Discretion and Confidentiality
- Understanding the importance of handling sensitive information and maintaining privacy.
10. Adaptability and Flexibility
- Willingness to adapt to changing environments and diverse tasks, as the job can vary day to day.
Additional Considerations:
- Qualifications: While formal qualifications are not always necessary, having GCSEs in English and Mathematics or relevant certifications can be advantageous.
- Experience: Prior experience in a customer-facing role or an administrative position is often preferred.
- Language Skills: Depending on the workplace, proficiency in additional languages can be beneficial.
 


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