The role is part of a supportive multi-disciplinary team and offers opportunities for professional development. Candidates should have solid customer service and administrative experience, along with proficiency in Microsoft Office. Knowledge of the Trust system Lorenzo is beneficial but not necessary, as training will be provided. The position includes a range of benefits such as an NHS pension, training programs, and starting annual leave of 27 days, which increases with service. Interested applicants should refer to the detailed job description and person specification when applying.
The Norfolk & Waveney Specialist Services Care Group are looking to recruit a friendly and experienced Clinical SupportTeam Administrator to support the Under 18's Eating Disorder Service on a 12-month fixed term contract to cover maternity leave. This would suit somebody who is outgoing and confident, with the organisational skills to manage their own workload to support the needs of the service.
Duties will include:
Consultant support - including dictations, diary management and liaising with patients and their families plus external stakeholders.
Clinical Admin Support - processing referrals, maintaining patient records, generating letters, taking and distributing minutes, monitoring and completion of tasks in the team inbox.
There will also be an aspect of reception cover duties.
You will be joining a multi-disciplinary team of skilled professionals aided by a small group of dedicated administrators, in a positive and sociable working environment.
The role will come with opportunities to develop your learning and career prospects; please see "Working for your Organisation" for further information.
You will need to demonstrate exceptional interpersonal skills with a dedication to confidentiality and patient experience.
Customer service skills and full administration experience will be essential for this role. The post holder will also be expected to attend meetings as required, this includes the creation of agenda's, taking accurate notes and producing minutes to a high standard, this will include following up on any actions as necessary.
Please refer to Job Description for a detailed overview of the role.
A working knowledge of Microsoft Office packages, including Word, Excel and Outlook will be essential. Knowledge of the Trust system Lorenzo would be an advantage but is not essential as full training will be provided. Diary management and minute taking skills are also essential.
It is important to read through the Person Specification within the Job Description and provide evidence against all essential criteria when completing the application.
About us
Please find attached our Job Description and Person Specification for more detail on your Key Accountability, then if you feel you have what it takes to make a difference, click APPLY!
Some of the benefits you can expect:
- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.
Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.
Previous applicants need not apply
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