Somerset NHS Foundation Trust rha3FE4w
The successful candidate will be responsible for processing urgent referrals, arranging outpatient appointments, and maintaining organized patient files in the hospital database. Additionally, they are expected to participate in team and Trust meetings as needed. This role emphasises a friendly and professional approach to dealing with patients and staff, contributing to the overall service delivery of the department. Previous applicants for this position are not eligible to apply again.
The role will be required to provide efficient and effective administrative duties to Yeovil District Hospital YDH and wider MSK hub. The team member will also provide flexible administrative support to the team and lead as required and requested by the Administration Manager to support service requirements. The post requires flexibility and the ability to provide a wide range of administrative and typist duties as the services develop.
PREVIOUS APPLICANTS NEED NOT APPLY.
Deal with day to day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner. Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary. Liaise with appropriate personnel in the team to gather and coordinate patient information so this is accessible in a timely manner. Produce copies for appropriate agencies, filing copies in correct sequence, ensuring follow up arrangements are in place, listing outstanding investigations on the hospital database system. Process urgent referrals and arrange appropriate outpatient appointments. Participate in team and Trust meetings as requested.
PREVIOUS APPLICANTS NEED NOT APPLY.
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Please see attached Job Description and Person Specification for further details of duties and responsibilities
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