HCRG Care Group rG6OZ1gw
The Administrator Specialist Nurses role at HCRG Care Group in Farnham involves providing critical administrative support to the specialist nursing team at Farnham Hospital. The position requires effective communication with patients, community staff, and various external stakeholders, acting as the primary contact for inquiries. Responsibilities include managing telephone communications, preparing meeting agendas and minutes, handling confidential documents, and utilizing electronic systems for documentation and reporting. The role also entails monitoring budgetary issues, implementing efficient work systems, and participating in mandatory training and annual appraisals.
Working with HCRG Care Group, administrators benefit from a supportive environment that emphasises professional development, access to exclusive rewards, and ongoing learning opportunities. The organisation fosters a culture that encourages innovation and collaboration while maintaining high clinical standards, as evidenced by positive Care Quality Commission ratings for various services.
Working with HCRG Care Group, administrators benefit from a supportive environment that emphasises professional development, access to exclusive rewards, and ongoing learning opportunities. The organisation fosters a culture that encourages innovation and collaboration while maintaining high clinical standards, as evidenced by positive Care Quality Commission ratings for various services.
To provide comprehensive administrative support to the specialist nursing team based at Farnham Hospital ensuring work is prioritised according to need and the office environment is efficiently managed.
- Displays courteous, efficient and robust lines of communication between patients, community staff and other clinicians / external stakeholders e.g. Community nursing, Community hospitals, voluntary sector, GP practices, hospitals, hospice.
- Acts as the first point of contact for professionals and patients and is responsible for managing telephone calls and dealing with all enquiries.
- Disseminates service information to staff across the relevant team / designated area as requested using various means of communication: telephone, meetings via Teams.
- Prepares and maintains meeting agendas and minutes, letters, interview packs and reports of a confidential nature.
- Monitoring NHS email inbox and working closely with the Specialist Nurses.
- Awareness of budgetary issues, the effective and safe use of resources.
- Utilises electronic systems such as EMIS, Imail and ordering systems, uploading wound photos and referrals.
- Reports all complaints, hazards, near miss incidents, incidents and accidents and escalates to line manager / clinical lead in a timely manner.
- Regularly reviews systems of work, suggest and develop new ways of working to improve efficiency.
- Undertake own annual appraisal and attends all mandatory training as required for the role.
- Network with other services and administrators
About us
As anAdministrator Specialist Nurses,youll be part of our valued team.
You will feel valued as an administratorwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:
- £22,369.35 pro rata with group pension
- Free tea, coffee and milk at your base location
- Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
- Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
- Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
- Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
- An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
- The pride of working for an organisation committed to the highest clinical and quality standards:with a numberof our rated services holding good or outstanding ratings from the Care Quality Commission
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
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