Opportunity to work within the East and North Herts NHS Trust, contributing to high-quality healthcare services in the community.
Involvement in the maternity care process, supporting families during important life events and making a meaningful impact on patient experiences.
Diverse work environment with responsibilities that include cross-site reception cover, ensuring a dynamic and engaging workday.
Gain valuable administrative skills and experience while providing crucial support to medical teams in the Obstetrics and Gynaecology Directorate.
Regular interaction with patients and relatives, enhancing communication skills and building compassionate relationships.
Flexibility in shift patterns, allowing for a better work-life balance tailored to individual scheduling needs.
Being part of a collaborative team that emphasizes core values such as Inclusion, Respect, and Improvement, fostering a positive workplace culture.
The East and North Herts NHS Trust is seeking a Maternity Booking Clerk for a maternity cover role based in Stevenage, with responsibilities that include cross-site reception duties at Lister Hospital, QEII Hospital, and Hertford County Hospital. Candidates must possess a valid driving license and have access to a car, as the position requires travel between sites. The role involves a combination of front desk responsibilities and office-based administration, including managing referrals, handling phone inquiries, and assisting in clinic preparations. Applicants should demonstrate strong initiative, flexibility for shift work, and the ability to thrive in a fast-paced environment.
The successful candidate will work as part of a team of Administration Clerks, providing essential clerical and administrative support to medical teams within the Obstetrics and Gynaecology Directorate. This includes direct communication with patients and families, maintaining accurate records on various databases, and addressing inquiries from both internal and external parties. The Trust emphasises core values of Inclusion, Respect, and Improvement, and encourages candidates to embody these principles throughout the recruitment process and in their role.
Opportunity to work within the East and North Herts NHS Trust, contributing to high-quality healthcare services in the community.
Involvement in the maternity care process, supporting families during important life events and making a meaningful impact on patient experiences.
Diverse work environment with responsibilities that include cross-site reception cover, ensuring a dynamic and engaging workday.
Gain valuable administrative skills and experience while providing crucial support to medical teams in the Obstetrics and Gynaecology Directorate.
Regular interaction with patients and relatives, enhancing communication skills and building compassionate relationships.
Flexibility in shift patterns, allowing for a better work-life balance tailored to individual scheduling needs.
Being part of a collaborative team that emphasizes core values such as Inclusion, Respect, and Improvement, fostering a positive workplace culture.
We are recruiting for a Maternity Booking Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
This role will involve cross site reception cover for Lister Hospital, QEII Hospital and Hertford County Hospital. Essential you have a driving licence and car. This role also involves office-based administration supporting the maternity service managing referrals, phone lines, preparation of clinics and many other administration tasks.
You will need to have initiative and be able to cope with working in a very busy and demanding environment. You will need to be flexible and able to work shift patterns.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
The post holder will be one of a team of Administration Clerks providing a clerical/administrative support for the Consultants and their respective medical teams within the Obstetrics and Gynaecology Directorate.
The post holder will deal directly with patients and relatives over the telephone and in person, accurately registering and updating details onto the hospital and national databases and assisting in any enquiries from internal or external agencies.
About us
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Booking Clerk/ Receptionist - MaternityinStevenageinStevenage