East London NHS Foundation Trustrd4M0yvA
The role of Medical Secretary at East London NHS Foundation Trust involves providing administrative support in a busy environment. Key responsibilities include developing administration systems, prioritizing tasks, and effectively communicating with various professionals and service users while ensuring client confidentiality. The ideal candidate should be reliable, organized, motivated, and adaptable, with strong communication skills and the ability to use initiative. Additional details can be found in the attached job description and person specification.
Are you an effective communicator, dynamic, motivated? Are you reliable, have a proven track record of organisational skill, able to show and use initiative. This may well be the job for you!
You will be required to work in a busy and demanding environment and should be flexible and adaptable whilst having the ability to prioritise work and use your initiative in order to make sound judgements. You will be responsible for developing administration systems for the service and providing day to day administrative support to the service, within the context of a 'paper light' office. The post requires the ability to liaise effectively with a broad range of professions and service users and to maintain client confidentiality.
Kindly refer to the job description and person specification that is attached to the vacancy profile.
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Kindly refer to the job description and person specification that is attached to the vacancy profile.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Medical Secretary:
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To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
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