Senior Administrator inTorquay inTorquay PUBLISHED 25 OCT 2024

Band 3: £24,071 to £25,674 a year per annum pro rata  PERMANENT  GOOD SALARY 

The post holder is required to use his or her personal judgement to escalate or refer issues to colleagues/managers within the guidelines provided by their line manager.

We are excited to be advertising for a Senior Administrator, working 22.5 hours per week , predominately based at the John Parkes Unit, Torbay Hospital, to be part of the team providing business support for our community clinical teams - Physiotherapy, Infant & Early Years, and Speech and Language.

Children and Family Health Devon (CFHD) is the place to be! We have developed an innovative, integrated model of children's community services and now looking to appoint enthusiastic individuals to join our friendly and dedicated locality and county-wide professional teams.

As a large community service, you will be joining a strong, enthusiastic and supportive group of professionals who will be your peers, your phone a friend network and your inspiring colleagues.

This provides a real sense of professional collaboration at work, that will be an asset to your daily work, your career development and your support network.

  • providing excellent customer service by responding to incoming telephone queries in a timely and accurate way
  • booking of appointments
  • general administrative tasks
  • use of electronic systems
  • preparation of electronic and paper files
  • assisting with reporting and compilation of data
  • producing letters and reports
  • processing of incoming correspondence and referrals

About us

Maintain effective working relationships with colleagues within the Organisation. In particular, work with managers and senior practitioners to ensure that statutory and other timescales for tasks are achieved

Ensure that high standards of customer service are provided by communicating effectively and appropriately with service users, colleagues, managers and a range of professionals from within and outside of the organisation

The post holder is required to use his or her personal judgement to escalate or refer issues to colleagues/managers within the guidelines provided by their line manager

Participate in service development projects/initiatives as requested by line manager


Please refer to your suitability to the post in your supporting information from the role requirements or person specification
.

We are excited to be advertising for a Senior Administrator, working 22.5 hours per week , predominately based at the John Parkes Unit, Torbay Hospital, to be part of the team providing business support for our community clinical teams - Physiotherapy, Infant & Early Years, and Speech and Language.

Children and Family Health Devon (CFHD) is the place to be! We have developed an innovative, integrated model of children's community services and now looking to appoint enthusiastic individuals to join our friendly and dedicated locality and county-wide professional teams.

As a large community service, you will be joining a strong, enthusiastic and supportive group of professionals who will be your peers, your phone a friend network and your inspiring colleagues.

This provides a real sense of professional collaboration at work, that will be an asset to your daily work, your career development and your support network.

  • providing excellent customer service by responding to incoming telephone queries in a timely and accurate way
  • booking of appointments
  • general administrative tasks
  • use of electronic systems
  • preparation of electronic and paper files
  • assisting with reporting and compilation of data
  • producing letters and reports
  • processing of incoming correspondence and referrals

About us

Maintain effective working relationships with colleagues within the Organisation. In particular, work with managers and senior practitioners to ensure that statutory and other timescales for tasks are achieved

Ensure that high standards of customer service are provided by communicating effectively and appropriately with service users, colleagues, managers and a range of professionals from within and outside of the organisation

The post holder is required to use his or her personal judgement to escalate or refer issues to colleagues/managers within the guidelines provided by their line manager

Participate in service development projects/initiatives as requested by line manager


Please refer to your suitability to the post in your supporting information from the role requirements or person specification
.



Locations are approximate. Learn more