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Clerical Officer with Betsi Cadwaladr University Health Board in Abergele
To provide a comprehensive high level, efficient, accurate and promptadministrative service to all stakeholders by assisting in the smooth running of the service.As a member of the Administration Team, a flexible approach to the post isessential to enable prioritising the different workloads and duties.Excellent communication and interpersonal skills are required to carry out dutieswith tact, diplomacy and sensitivity. Make sound decisions and judgementsusing initiative and level of authority as agreed with Line Manager.Knowledge and understanding of the structure, policies, management andoperational procedures within the department and the Health Board as requiredin order dealing with internal and external enquiries in a competent and confident manner. Correct and accurate use of WPAS, including use of registration and outpatients screens. Comply with agreed method of tracking case notes to ensure they can be found at any time. Preparation of the daily session lists using appropriate computer system. To maintain case notes in the department in good condition and repair damaged notes as and when required. Compile case notes for new patient attendees at clinic. Collect and distribute patient case notes or urgent items manually when required to and from other areas of the hospital. Retrieve and return hospital case notes from other departments within the hospital as and when requested by the medical staff. Open and prioritise incoming mail ensuring distribution to the appropriate person. Make appointments on WPAS system at designated times Outcome clinic appointments on WPAS The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.