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Urgent Community Response & Virtual Ward Team Co-ordinator with Calderdale and Huddersfield NHS Foundation Trust in Halifax
The post holder will be part of the Urgent Community Response Team that provides a seven-day service for rapid assessment, and intervention for adults of all ages who do not require specialist acute hospital admission, but who require crisis intervention within a community setting. This may be due to an alteration in their physical or psychological well-being, or a temporary change in their social circumstances which makes it difficult for them to be maintained in a community setting without a short period of rehabilitation or intervention from the service. The post holder will provide office-based support for the Urgent Community Response /Virtual ward Team and support the community divisional administration team. Co-ordinate and prioritise referrals into Urgent care response/virtual ward from both acute and primary care. Work proactively within the Urgent community Response /virtual ward team to support within an extremely busy office environment. Work flexibly to meet the needs of the service. The post holder will be a key member of the urgent community response /virtual team and will contribute to the delivery of a quality service and maintenance of quality standards. The post holder will need to be an excellent communicator, motivated and adaptable to the changing caseload. To co-ordinate Referrals Received within the Urgent Community Response/virtual ward Team. To communicate effectively and in a timely manner, with relevant clinical staff and other colleagues: to ensure referrals are actioned within the appropriate time frame. Maintain and distribute documents, including reports, spreadsheets, and data basis. About us Participate in service audits where appropriate. Order and receive clinical supplies, including stock taking where necessary. Ability to work autonomously, plan, prioritise and organise own workload, whilst meeting specific deadlines of the team. Maintain strict confidentiality in conjunction with Data Protection act. To be flexible to changes in service needs and undertake training as and when necessary. To carry out any administrative functions as requested including referral to other services. Able to fulfil the health requirements of the post as identified in the Job Description, taking into account any reasonable adjustments recommended by Occupational Health.