Urgent Community Response & Virtual Ward Team Co-ordinator inHalifax inHalifax PUBLISHED
TUE 14 JAN 2025
Opportunity to make a significant impact on patient care by providing rapid response to community health needs.
Work within a dynamic and supportive team that values collaboration and communication.
Flexibility in working hours and the ability to adapt to changing service needs, promoting a healthy work-life balance.
Engagement in continuous learning and professional development through training and service audits.
Autonomy in planning and organizing your workload, fostering personal responsibility and accountability.
Play a crucial role in maintaining quality standards in patient care, ensuring high standards of service delivery.
Involvement in a service that meets diverse needs of adults, providing valuable experience in the healthcare sector.
The Urgent Community Response & Virtual Ward Team Co-ordinator at Calderdale and Huddersfield NHS Foundation Trust in Halifax is responsible for supporting the Urgent Community Response Team, which operates a seven-day service for adults needing immediate intervention in a community rather than acute hospital settings. Key duties include coordinating and prioritizing referrals from acute and primary care, maintaining communication with clinical staff, managing office administration, and ensuring the delivery of quality services. The role requires excellent communication skills, flexibility, and the ability to handle a dynamic caseload while adhering to confidentiality and data protection standards.
Additionally, the Co-ordinator will participate in service audits, manage clinical supplies, and perform various administrative tasks as required. The position demands the ability to work autonomously, plan effectively, and adapt to changing service needs while contributing to a collaborative team environment focused on patient care and rehabilitation.
Additionally, the Co-ordinator will participate in service audits, manage clinical supplies, and perform various administrative tasks as required. The position demands the ability to work autonomously, plan effectively, and adapt to changing service needs while contributing to a collaborative team environment focused on patient care and rehabilitation.
- The post holder will be part of the Urgent Community Response Team that provides a seven-day service for rapid assessment, and intervention for adults of all ages who do not require specialist acute hospital admission, but who require crisis intervention within a community setting. This may be due to an alteration in their physical or psychological well-being, or a temporary change in their social circumstances which makes it difficult for them to be maintained in a community setting without a short period of rehabilitation or intervention from the service.
- The post holder will provide office-based support for the Urgent Community Response /Virtual ward Team and support the community divisional administration team.
- Co-ordinate and prioritise referrals into Urgent care response/virtual ward from both acute and primary care.
- Work proactively within the Urgent community Response /virtual ward team to support within an extremely busy office environment.
- Work flexibly to meet the needs of the service.
- The post holder will be a key member of the urgent community response /virtual team and will contribute to the delivery of a quality service and maintenance of quality standards.
- The post holder will need to be an excellent communicator, motivated and adaptable to the changing caseload.
- To co-ordinate Referrals Received within the Urgent Community Response/virtual ward Team.
- To communicate effectively and in a timely manner, with relevant clinical staff and other colleagues: to ensure referrals are actioned within the appropriate time frame.
- Maintain and distribute documents, including reports, spreadsheets, and data basis.
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- Participate in service audits where appropriate.
- Order and receive clinical supplies, including stock taking where necessary.
- Ability to work autonomously, plan, prioritise and organise own workload, whilst meeting specific deadlines of the team.
- Maintain strict confidentiality in conjunction with Data Protection act.
- To be flexible to changes in service needs and undertake training as and when necessary.
- To carry out any administrative functions as requested including referral to other services.
- Able to fulfil the health requirements of the post as identified in the Job Description, taking into account any reasonable adjustments recommended by Occupational Health.
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