Somerset NHS Foundation Trust rha3FE4w
The ideal candidate must be organized and capable of maintaining a professional demeanor while interacting with patients, staff, and stakeholders, ensuring efficient communication and timely access to necessary information.
The role will be required to provide efficient and effective administrative duties to book patients for endoscopy procedures at Musgrove Park Hospital (MPH) and Bridgewater community hospital (BCH).The team member will support the Lead waiting list co-ordinator and management team to make decisions which will lead to good practice.The post requires flexibility and the ability to provide a wide range of administrative as the services develop.
Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner.Receive and call patients to book and move endoscopy procedures.Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner.Process 2WW, urgent, routine and surveillance referrals and arrange appropriate appointments.Participate in team and Trust meetings as requested.
About us
Please see attached Job Description & Person Specification for further details of duties and responsibilities.
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