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Receptionist - BankinCobhaminCobhamPUBLISHED WED 12 MAR 2025

Opportunity to join an award-winning team known for delivering exceptional care.
First point of contact with residents and visitors, allowing for meaningful interactions.
Professional development and growth opportunities in a supportive environment.
Strong emphasis on teamwork and a close-knit company culture.
Develop and improve communication and problem-solving skills in a dynamic setting.
Involvement in maintaining a welcoming and tidy reception area, contributing to the overall atmosphere of the home.
Positive impact on residents' lives through high-quality customer service and support.
Join our award-winning team at Avery Healthcare in Cobham as a Receptionist - Bank and step into a role where your kindness and enthusiasm will shine! As the first point of contact for our residents and visitors, you'll deliver exceptional customer service and help create a warm, welcoming atmosphere. In addition to answering calls and managing inquiries, you'll also provide essential administrative support, maintaining our databases and liaising with housekeeping to ensure our reception area remains pristine.

At Avery, we truly value the dedication of our team members and are committed to offering a supportive and empowering working environment. You'll not only be making a positive impact on our residents' lives each day but also have plenty of opportunities to grow your career with us. If you're a compassionate individual with strong communication skills and a friendly disposition, we'd love to hear from you! Join us and discover why Avery is the preferred choice for those looking to make a difference in the care industry.
Opportunity to join an award-winning team known for delivering exceptional care.
First point of contact with residents and visitors, allowing for meaningful interactions.
Professional development and growth opportunities in a supportive environment.
Strong emphasis on teamwork and a close-knit company culture.
Develop and improve communication and problem-solving skills in a dynamic setting.
Involvement in maintaining a welcoming and tidy reception area, contributing to the overall atmosphere of the home.
Positive impact on residents' lives through high-quality customer service and support.

Useful skills for a Receptionist - Bank:
To work as a receptionist in the UK, you'll need a mix of technical, interpersonal, and organizational skills. Here are some key skills and qualities that are typically required:
Technical Skills:
1. Computer Proficiency: Familiarity with word processing, spreadsheet software, and email systems. Knowledge of office management software and appointment scheduling tools can be beneficial.
2. Telephone Skills: Ability to handle calls professionally, take messages accurately, and use telephone systems effectively.
3. Data Entry: Attention to detail when inputting and managing information in databases.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills to interact effectively with clients, visitors, and staff.
2. Customer Service Skills: Ability to provide a warm and friendly welcome, as well as address inquiries and concerns in a professional manner.
3. Problem-Solving: Capability to handle unexpected situations calmly and effectively.
Organizational Skills:
1. Time Management: Ability to prioritize tasks, manage appointments, and keep the reception area running smoothly.
2. Multitasking: Skill in handling various tasks simultaneously, such as answering phones, greeting visitors, and managing paperwork.
3. Attention to Detail: Ensuring accuracy in message-taking, appointment scheduling, and maintaining records.
Personal Qualities:
1. Professionalism: A keen sense of professionalism in appearance and behavior, as the receptionist represents the company.
2. Adaptability: Flexibility to adapt to different situations and changes in the work environment.
3. Teamwork: Ability to work collaboratively with other staff members in a busy office.
Additional Considerations:
- Experience: Previous experience in customer service or office administration can be advantageous.
- Language Skills: Proficiency in multiple languages can be a plus, especially in multicultural environments.
- Health and Safety Awareness: Basic understanding of health and safety regulations to ensure a safe work environment.
 


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