PCN Enhanced Access Manager inSheffield inSheffield PUBLISHED 15 DEC 2023

Operational Responsibilities

• Provide direct support to the PCN Business Manager and Clinical Director.
• Ensure the PCN is contractually compliant for its Enhanced Access Provision
• Organise clinical and non-clinical cover for the enhanced access, including extended access.
• Manage rotas on Systemone/Emis.
• Support implementation of initiatives through timely and relevant information analysis and administrative support.
• Ensure all enhanced access sites are compliant, and documentation is kept up to date.
• Communicate with member practices around movements that may affect rotas such as; annual leave, study leave.
• Assist the PCN Business Manager with recruitment of any PCN vacancies associated with enhanced access.
• Deliver against agreed objectives, achieving quality outcome
• Overseeing the staff induction programme
• Manage an effective practice and staff development plan for relevant staff (clinical and administrative) whilst maintaining a robust training record
• Track mandatory training for your team of staff and report breeches of outstanding training to the Business Manager
• Support the PCN Manager in the reviewing and updating of policies and procedures
• Support the practice and management team with continuous improvement and change initiatives

Functional Responsibilities

• To prepare, produce, review and circulate all documents required for meetings in a timely fashion and to a high standard.
• Managing and appropriately distributing mail via an NHS email account.
• Answering queries and questions in a timely fashion, signposting as required.
• Providing leadership and guidance to all staff ensuring that they adhere to policy and procedure at all times
• Complete Systmone/Emis tasks and queries.
• Update and review rotas ensuring there is no gaps in provision.
• Track and manage absence ensuring return to works are completed.

Information Management

• Collate, analyse and return all reporting information required to the ICB/NHSE linked to any claims and/or funding.
• Maintain all administrative and information resources in keeping with local and national guidance.
• Maintain positive relationships with a broad range of internal and external stakeholders.
• Participating in relevant internal and external working groups and initiatives to provide information to inform the development and delivery of the PCNs strategic objectives.
• Be capable of working autonomously but also as part of a team
• To record accurately appropriate SNOMED codes and any other codes that are used for reporting purposes.
• To monitor and review annual leave requests from staff via the Teamnet system.
• Complete the weekly report for payroll updates.

Communication and working relationships

Actively works to build good relationships and create a network of contacts that can assist in the job role within the PCN and beyond.

Please see the attached job description for further detail of role responsibilities and person specification guide.

The post holder will work as part of the PCN Management team and will provide support to the PCN Business Manager and Clinical Director of Rother Valley South Primary Care Network (PCN). This individual will be the Lead for the Enhanced Access contract provision for the PCN.

The post holder will provide day to day management support to the PCN Business Manager and Clinical Director of Rother Valley South Primary Care Network (PCN). This individual will be a key point of contact for staff, member practices and will be able to sign post queries to relevant individuals as appropriate. This role involves working autonomous and working in a fast-paced environment.

The post holder will need to be capable of independent travel across the Rother Valley South area and work flexibly to meet the needs of the PCN Business Manager.

Please see the attached job description for detail of role responsibilities and person specification guide.