Reporting to the Clinical Trials Coordinator, this is a new role within our successful Commercial Clinical Research Trials Unit. Your job will be to take an active role in the identification of eligible patients, recruiting and consenting them into a trial, as well coordinating wider patient communications, engagement, and support. In successful trials, the patient is the VIP and it will be an essential part of your role to ensure they have a positive experience throughout. You will ideally have a clinical background, e.g. Healthcare Assistant or Nurse, so that you can assist the team as required, but your primary focus will be on patient recruitment, retention, and engagement.
This varied and rewarding role would suit a highly motivated, meticulous individual with a personable and flexible approach. The role provides the opportunity to grow a diversity of skills and learn from experienced team members in areas such as clinical research, data management, and rare diseases.
Patient Inclusion and Engagement
- Raise patient awareness of upcoming and actively recruiting studies in the most appropriate settings
Recruitment and Retention
- Collaborate effectively with Sponsors and the Clinical Research Trials team to understand study recruitment needs and timelines
Clinical Support
- Support the research team to coordinate clinic visits, examinations, assessments and ensure accurate record keeping.
About us
Your Responsibilities
Patient Inclusion and Engagement
- Raise patient awareness of upcoming and actively recruiting studies in the most appropriate settings, working with the Mereside Medical Operations Team to make best use of available fora, including but not limited to:
- Advertising in local newsletters.
- Online website and social media, including video
- SMS targeted at eligible patient groups
- In-Practice displays
- Ely PCN teams
- Ely Integrated Neighbourhood
- Relevant local in-person events
- Oversee patient participant feedback surveys and analyse results to improve future patient experience.
- Identify demographic gaps in patient engagement in research trials, and work to identify ways to improve their inclusion.
- Act as a resource and support to patients and their relatives, explaining practical aspects of clinical trials.
Recruitment and Retention- Collaborate effectively with Sponsors and the Clinical Research Trials team to understand study recruitment needs and timelines.
- Stay up to date with industry trends and innovations related to clinical research recruitment and advertising.
- Work with the Clinical Trials Coordinator to ensure the recruitment of participants to sponsor timelines and allocated participant target for all studies.
- Design and run appropriate reports in SystmOne to effectively identify patients who are potentially eligible.
- Review potential patient's medical records against inclusion/exclusion criteria to filter eligibility
- Monitor and report on recruitment progress, identify barriers to recruitment and adjust strategies as needed to ensure timely participant enrolment.
- Support participants throughout their trial journey, ensuring that they have an excellent experience throughout and stay engaged for the complete study duration.
- Pro-actively identify barriers to retention, especially on longer-term studies or studies that have higher demands on patients, and work to lower or remove them.
Clinical Support- Support the research team to coordinate clinic visits, examinations, assessments and ensure accurate record keeping.
- Where necessary support the timely flow of patients through studies, attend clinics, perform study related procedures for example venepuncture, vital signs, ECG but not limited too
- Complete basic laboratory processing of human samples.
- Contribute actively to personal and team compliance with ICH/GCP, GDPR, ALCOA principals, regulatory, ethical requirements, and Pharmaceutical company written standards to maintain high quality throughout the recruitment and advertising process and support inspection readiness.