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Medical ReceptionistinSutton ColdfieldinSutton ColdfieldPUBLISHED WED 18 DEC 2024

Depending on experience competitive rates  PERMANENT  GOOD SALARY 

The Manor PracticeFollow The Manor Practice

Flexible part-time hours, allowing for a good work-life balance with shifts scheduled from Monday to Friday.
Opportunity to make a positive impact on patients' lives by providing essential support and assistance in navigating healthcare services.
Training provided, making it accessible for candidates without prior experience in general practice.
Being a central point of contact in a multidisciplinary team fosters a collaborative work environment and enhances teamwork skills.
Developing strong communication skills through regular interaction with patients, healthcare providers, and external agencies.
Convenient location in Sutton Coldfield, potentially making commuting easier for residents of the area.
The role offers a chance to engage with diverse patient needs, enhancing problem-solving abilities and customer service skills.
The Manor Practice in Sutton Coldfield is seeking a part-time Medical Receptionist to join their busy reception team for 16.5 hours per week, with shifts from Monday to Friday. While experience in general practice is preferred, training will be provided for the right candidate. Key responsibilities include managing the appointment system, answering phone calls, signing patients to appropriate services, processing requests, entering data into patient healthcare records, and supporting clinical staff with various tasks.

The role serves as a central point of contact for patients and staff, involving the greeting and directing of patients, handling information requests, and maintaining a tidy reception area. The receptionist will be required to work efficiently with multidisciplinary teams and assist in the overall operation of the practice to ensure effective patient care and communication.
Flexible part-time hours, allowing for a good work-life balance with shifts scheduled from Monday to Friday.
Opportunity to make a positive impact on patients' lives by providing essential support and assistance in navigating healthcare services.
Training provided, making it accessible for candidates without prior experience in general practice.
Being a central point of contact in a multidisciplinary team fosters a collaborative work environment and enhances teamwork skills.
Developing strong communication skills through regular interaction with patients, healthcare providers, and external agencies.
Convenient location in Sutton Coldfield, potentially making commuting easier for residents of the area.
The role offers a chance to engage with diverse patient needs, enhancing problem-solving abilities and customer service skills.

Useful skills for a Medical Receptionist:
To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.
2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.
3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.
4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.
5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.
6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.
7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.
8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.
9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.
10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.
11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.
12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.
 


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