Ward Manager inManchester inManchester PUBLISHED WED 13 NOV 2024

The Role

In this pivotal role, you will embrace and implement our vision and values, overseeing the team, managing rotas, handling incident reporting, and ensuring safety according to hospice policies, procedures and guidelines. You will cultivate a compassionate clinical environment where patient-centered care is consistently safe, effective, and well-led.

Your responsibilities include maintaining a high-quality 24/7 service, line managing staff, conducting PDRs, and enhancing the hospice's profile within the community. With a focus on professional standards, clinical supervision, and policy implementation, you will drive service improvements and foster a high-performing team.

"I have always had an ambition to work at St Ann's, as the hospice has such a great reputation for providing excellent care and driving forward innovation and change" -Emma Dixon, Director of Clinical Services

The Ward Manager will be based at our Little Hulton site, with cross site working at the Heald Green site required.

Salary: £46,148 - £52,809, Band 7, Competency Based Framework

Competency Frameworks are used to determine pay levels on appointment to a post and also pay progression whilst in post. Individual competencies within the Competency Frameworks are aligned to qualifications, knowledge and skills.

Hours: 37.5 hours per week.

Closing date: 5th January 2025

Interview date: 14th January 2025

Please note that we reserve the right to close and interview prior to the dates outlined above.

The Person

We are looking to recruit a dynamic, highly motivated and skilled Ward Manager to join our forward-thinking team. We are looking for someone with the passion to drive forward high-quality care and the patient safety agenda, along with the enthusiasm to support service developments.

• Are you able to provide decisive and effective clinical input whilst demonstrating excellent leadership qualities, effective communication skills, a flexible approach and an ability to work under pressure, both as part of a team and independently?
• Are you looking for a new challenge with opportunity to directly influence changes to practice, facilitate continuous improvements and high performance as well as lead and support the development of the IPU team and service?
• Have you got hospice or transferrable leadership skills?
• Are you passionate about your patients care and work in a collaborative way to support them to achieve their goals/what matters to them?

Most importantly, you must be wholeheartedly committed to and motived by the purpose and values of St Ann's Hospice.

By coming to work for us, we can offer you a supportive forward-thinking environment, there will be plenty of opportunities to further develop your nursing career and strengthen styles of leadership which could be supported by our in-house leadership programme.

About us

The Ward Manager will:

• As a clinical lead embrace and implement the vision and values of St Ann Hospice;

• Take overall responsibility for overseeing the team at ward level, including rota management, accident/incident reporting, volunteer management, risk assessment and evaluation, ensuring that all personnel work safely according to Hospice policy, procedures and guidelines

• Be responsible for creating and maintaining a clinical environment in which care and compassion is consistently demonstrated, ensuring that patient centred care is safe, effective, responsive and well led at all times.

• Be responsible for ensuring and maintaining a high quality seven day twenty-four hour service

• Line manage, conduct PDRs and be responsible for staff performance in your department.

• Liaise with key stakeholders and external providers of palliative care ensuring the hospice has a high profile within the community setting

• Organise own work to ensure it enable you to meet required deadlines and quality standards.

• Maintain high standards of Professional Practice to ensure quality and safety of patient care, experience and the patient journey

• Ensure confidentiality maintained and compliance with GDPR at all times by self and others

• Actively participate in clinical supervision, mentoring/coaching of self and others

• Actively engage in the organisational incident reporting system and action and monitor findings and share lessons learnt in relation to clinical services

• Promote an environment that supports infection prevention, ensuring that you and other staff practice in accordance with the policies and procedures

• Contribute to, implement and maintain hospice policies, to propose and implement changes to local policies relevant to the patient care in your area, working within your scope of practice, professional standards and guidance e.g. medicine management

• Ensure clear objectives are set for the inpatient team, which deliver the organisational aims and strategic direction

• Provide specialist palliative and supportive care

• Act in accordance with all 4 standards of the Nursing & Midwifery Code of Conduct

• To be fully responsible for clinical issues within the inpatient unit

• To foster good working relationships and to effectively communicate with members of the multi-disciplinary team, users of the service and other health care professionals working externally

• Work within the multi-disciplinary team to lead and manage patient flow and clinical activity demonstrating innovative solutions to maximise resources.

• Maintain ward training matrix and empower staff to actively engage in identifying personal training needs which are in line with the needs of the service. Assist staff to identify how these needs may be addressed

• Work within the multi-disciplinary team to lead and manage patient flow and clinical activity demonstrating innovative solutions to maximise resources.

• Maintain ward training matrix and empower staff to actively engage in identifying personal training needs which are in line with the needs of the service. Assist staff to identify how these needs may be addressed